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Must know
  • A pass belongs to a family, not to you personally. If you belong to more than one family, choose one under Purchase belongs to.
  • Athlete requirements come first. If the pass has them, such as a waiver, you pick an athlete and complete them before it goes in the cart.
  • No duplicates. Checkout refuses the same pass while your family still has a usable one you bought. An expired or used-up pass can be bought again.
  • Renewals. Monthly and annual passes renew automatically and are charged again at the pass price. One-time passes have no end date.
Before you start. The Passes page shows only if your club turned it on. Sign in first, because a guest cannot choose a family.
1

Open the Passes page

Open Passes on your club website (or Shop > Passes when the club sells more than one kind of item). Each card shows the price (labelled Monthly, Annual or Price; Free at $0.00), an Unlimited or Credits badge, and which programs it is valid for. With none on sale you see “No passes are currently available.”
2

Click Add to Cart

The button reads Checking requirements… briefly. A pass with no athlete requirement goes straight into your cart under Family Pass. If it needs an athlete (for example age, level, medical info, membership or a waiver), choose one in Who is this registration for?, then sign any waivers with Sign & add to cart.
3

Choose the family that owns it

Look under the pass line in your cart and at checkout.
4

Check out

The pass is created when your payment goes through and held by the family you chose. If a requirement is still unmet then, it shows Requirements pending and cannot be used until it is met.
Buying again. Checkout stops with “[Pass name] is already active on this account - remove it from the cart to continue.” only for a pass you bought for the same family that is active, unexpired and, for Credits, has uses left. Each purchase is its own balance. Already in cart only means the pass is in your current cart. Another way to buy. A program that requires a pass shows a Pass Required step that adds the pass to your cart, or Active pass found if you hold one. See what a program needs. Discounts. A pass in your cart lowers program prices right away, but only for athletes in its family, and only if you may spend that family’s passes. Where to see your passes. Open Family in the sidebar and find the Family passes and punch cards card. On a phone, Memberships and Family sit under More in the bottom tab bar. Related: What is a pass and who does it cover? · How do I see my passes and remaining credits? · How does a pass lower what I pay for programs? · When does my pass renew or expire?