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Must know
  • You must be signed in. Athletes who don’t meet the program’s rules are listed as ineligible, with the reason, and can’t be picked.
  • Steps appear only when needed; ones already done (current medical info, signed waivers) are skipped.
  • Register & Checkout goes to payment. Add to Cart & Continue Browsing adds it to your cart and returns you to the club’s home page.
  • After checkout, the registration shows under Registrations and the charge under Invoices in the family portal.
Where to start. A Programs card’s button opens the program page and reads Register, Join Waitlist, View details (invite-only; Request to Join if your club takes join requests) or Opens …. Sold Out and Registration Closed are greyed out. On the page, Have an access code? opens a not-yet-open program early, and Before you get this program lists anything else it requires. A register link to a closed or unopened program shows Registration Closed or Registration Not Yet Open with the date. To start, choose Enroll in program.
1

Sign in

Signed out, Sign In to Register offers Sign In and Create Account.
2

Who is registering?

Pick an athlete or Add New Athlete (First Name, Last Name, Date of Birth, Gender Declaration, Relationship to you, and Family if you have more than one). Athletes who fail the age, gender, level or achievement rules, or lack a required earlier purchase, sit under Ineligible for this program with the reason, such as “Birth date missing - required for this program”. Continue waits while the club’s rules are checked, and warns if your athlete fits none of the required memberships.
3

Enrollment and sessions

If offered, How would you like to register? lists Enroll in the full program or Drop in for a single session, with prices; full is greyed out, with the reason, if only drop-ins fit. Select Sessions appears only for programs sold class by class and for a drop-in. If none are left, it says why.
4

Required steps

As needed: Membership Required, Pass Required, Also Required (a store item or event ticket added to your order), Sign Waivers, Custom Info, Medical Info and File Upload. Signed waivers and current custom and medical info are skipped, but reappear if you go Back.
5

Review Registration

For a program already under way, the card says you join the remaining sessions and whether the first payment is prorated. If your club offers punch cards, you may need to pick a card under Pay with a punch card, or Pay cash instead (pay the regular price by card or another method instead of using punches), first. Then select Register & Checkout, or Add to Cart & Continue Browsing.
At checkout. Checkout may ask your club’s order questions first, and with more than one family each cart line asks Purchase belongs to. Where your club offers them, choose Pay in full or Payment plan (payment plans), or pay the club directly: your registration is confirmed now and the invoice stays due until the club records your payment (Complete registration; cash or e-transfer). If the program fills first, That spot just filled up offers Join waitlist and you aren’t charged (what happens). After you pay. The receipt page shows your order, and the club emails an enrollment confirmation by default. Bank payments show Payment Submitted and take 1-3 business days to confirm. Find the registration and the charge afterwards in your orders and charges. Other endings. A full program with a waitlist ends on Review & Join Waitlist, with no checkout (join a waitlist). If your club takes join requests, an invite-only program ends on Review & Submit Request and you are charged only if approved (invite-only programs). Related: What information do I need to complete registration? · Why can’t my order be priced at checkout? · Why can’t I register my athlete for a program? · Why am I asked to sign in before I can check out?