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Must know
  • It depends on your club. If your club accepts requests, the program shows Request to Join. Otherwise it shows View details, there is no way to ask online, and you contact the club directly.
  • Asking costs nothing. Submitting a request authorizes $0.00: nothing is charged and no spot is held until the club approves.
  • Approval charges automatically. If the club approves, your saved card is charged and your athlete is enrolled. If that charge fails, you have 24 hours to fix payment.
  • A decline is never charged. The club’s reason, if it gave one, shows on your Applications page.
What invite-only means. The club decides who joins. These programs carry a blue Invite Only badge on the Programs page, and the program’s page reads Invite-only - not open for public sign-up. What you can do next depends on a club-wide setting that is off by default. If your club doesn’t accept requests (the default). The card reads View details and the program’s page has no sign-up button, on a computer or a phone. Contact the club directly. If your club accepts requests. The card reads Request to Join, and the program’s page adds a blue This program requires gym approval panel. Registration dates and space still apply: the page’s button can read Registration Closed, Opens with a date, Sold Out or Join Waitlist instead, even though the card says Request to Join.
1

Open the program

Select Request to Join on the card, then Request to Join again on the program’s page.
2

Sign in and pick an athlete

If you aren’t signed in, Sign In to Register asks you to Sign In or Create Account. An athlete with a pending or approved request for this program is greyed out with a Pending or Approved tag. One whose request was declined or withdrawn can ask again.
3

Complete the usual steps

Work through any steps the program needs, such as Sign Waivers or Medical Info, as in a normal sign-up.
4

Review your request

Review & Submit Request shows Program fee (if approved) and Charged today, which reads Free because nothing is taken now. You can add a Note to the gym (optional), up to 500 characters. A paid program needs a saved payment method: yours shows under Payment method on file, or select Add Payment Method.
5

Submit

Select **Authorize 0.00 & Submit Request**, or **Submit Request** for a free program. **Request submitted!** shows your **Reference**, **Program fee (if approved)**, **Charged today** 0.00 and a What happens next list, with buttons to View in Guardian Portal or Browse More Programs. Your club may also email you a confirmation.
What happens next. The club reviews your request and follows up. Tracking or withdrawing. Every request is listed on the Applications page in the family portal, filterable by Pending, Approved, Declined and Withdrawn. Only a pending request has a Withdraw button. See How do I track or withdraw a request to join a program? Related: How do I track or withdraw a request to join a program? · How do I find and browse programs? · Why can’t I register my athlete for a program? · How do I save a card or payment method?