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Must know
  • Sign up from your club’s website. Choose Sign Up in the header, verify your email with a 6-character code, then add your name, phone number and a password.
  • Only one box is required. You accept the Terms of Service and Privacy Policy. Text messages are a separate, optional box.
  • A family is created for you. You can add your children straight away.
  • Already have an account? No code arrives. Check your inbox for a sign-in email or a new invitation link instead.
Where to start. On your club’s website, choose Sign Up next to Login in the header. On a phone, both are at the bottom of the menu. Program registration also sends signed-out visitors here. Password rules. At least 12 characters, with upper and lowercase letters, a number and a symbol. Time limit. Finish step 3 soon after you verify. If time runs out, you return to step 1 with “Your email verification expired. Please verify again.”
1

Enter your email

On Create Your Account, type your Email and choose Send verification code.
2

Verify the code

On Check your email, enter the 6-character code and choose Verify email. The code expires after 10 minutes. Resend code works after a 30-second countdown and replaces the earlier code. A wrong or old code shows “Invalid or expired code. Please try again.”
3

Complete your account

On Complete your account, enter your Full Name, Phone Number, Password and Confirm Password. Tick “I agree to the Terms of Service and Privacy Policy.” Optionally tick the separate text-message box. Choose Create Account.
What happens next. Account Created! appears and you are signed in, then taken to your club website’s home page. If you were registering for a program, go back to it to finish. A welcome email follows. Uplifter also creates a family named “[your name] family”, which you can rename later. You can add your children to it. On a club’s own web address, sign-up stays there; if the screen says “Your account was created. Sign in to continue.”, choose Sign in. If you already have an account. The screen still says a code was sent, but none arrives. Check your inbox for one of these:
  • “You already have an Uplifter account”, with a Sign In button.
  • A fresh invitation link, if the club invited you and the invitation is pending or expired. The earlier link stops working. This also covers accounts your club brought over from its previous system that never had a password set.
If something blocks you. You may see a security check on each step; the button stays unavailable until it passes. Too many code requests show “Please wait a few minutes before trying again.” Google or Microsoft instead. On your club website, choose Login, then Google or Microsoft. This creates a club-connected family account. If no terms acceptance is on record, a One more thing page asks for it (see Why does Uplifter say ‘One more thing’?). Related: How do I log in to my account? · What’s on my family dashboard, and what do its alerts mean? · What is a family, and who can see my athletes? · I checked out as a guest. Why did I get an email to set up my account?