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Must know
  • Action items show what needs doing now: Pay an invoice, Review & sign a waiver, or Update info for medical details.
  • A waiver item turns urgent (red) as the program start gets close.
  • Membership alerts appear when a payment is overdue and shortly before a membership renews.
  • Discover new programs at [club] links straight to your club’s website.
Where to find it. Dashboard is the first menu item and the page the family portal opens on. It greets you with Hey and your first name, then shows your next class, alerts, athlete stats, This week and new programs. Choose who you’re viewing. With two or more athletes, a Viewing row shows All (Both for two) and each athlete. Pick one to filter the page, and pick them again to see everyone. Payment items always show, whoever you pick. What each alert means. Alerts appear only when something needs you, and each card opens where you fix it. Action items come first, most urgent at the top, then membership alerts. Waiver urgency. Waiver cards are amber, then turn red as the program start gets close. Only people who can sign for the athlete see them. Someone you gave shared access to never does. The rest of the page.
  • Next class. Your next upcoming class, with a countdown, time and location. It opens the registration. With none, it reads No upcoming classes.
  • Athlete cards. Attendance, Streak and Skills for each athlete. A card opens their profile.
  • This week. Classes still to come in the next 7 days, or Nothing this week. Full schedule opens Schedule.
  • Discover new programs at [club]. Programs your athletes can join, one row per club. See all programs and each card open your club’s website, when the club has a published one.
  • + Add Athlete. Adds an athlete. It sits beside the greeting on phones, top right on larger screens.
Related: What is the Guardian Portal? · How do I sign a waiver for my athlete? · How do I add my athlete’s medical information? · What happens if my membership payment fails?