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Must know
  • Only if your club offers it and you’re signed in. Any club can offer Cash; only Canadian clubs can offer Interac E-transfer.
  • You’re registered right away. The invoice stays due until your club records your payment.
  • Some carts can’t use it. It isn’t offered with gift cards, account credit, a payment plan or a recurring program in the cart.
  • You can still pay online. Open the invoice from Invoices and pay by card or bank instead.
1

Sign in before you check out

Only signed-in families see this option. A guest who tries is told “Sign in to pay the gym directly by cash or e-transfer, or pay online.”
2

Pick Cash or Interac E-transfer

When your club offers it, Cash and, at Canadian clubs, Interac E-transfer appear with the other payment choices, each showing “Pay [club name] directly.” No service fee or surcharge is added.
3

Select Complete registration

Checkout repeats the amount and adds “Your registration is confirmed now and the invoice stays due until [club name] records your payment.” Select Complete registration (or Change payment method to choose again).
4

Pay your club

The confirmation page reads Registration Confirmed, with “Payment of $[amount] is due. Pay the gym directly and they will record it on your invoice.” Pay your club as arranged; once they record it, the invoice shows Paid.
What happens with the invoice. The invoice for the full amount is due the day you check out and starts out as Due soon on Invoices. There’s no receipt yet, since nothing is paid; instead you get the invoice email asking for payment, unless your club turned it off. When it isn’t offered. It’s hidden once you apply a gift card balance or account credit, or choose a payment plan. It’s also hidden when your cart has a gift card, event ticket or recurring program (including Rate Card tuition). Checkout also refuses the mix: “Gift cards and account credit can’t be combined with paying the gym directly. Remove them or pay by card or bank.” If a spot fills first. If a class fills before your spot is confirmed, that registration comes off your unpaid invoice and an email tells you there was nothing to refund. Changed your mind? Open the invoice from Invoices (on a phone, under More) and pay by card or bank in Pay this order. Your club’s fee for that method, and any checkout surcharge it charges, is added then, the same as on any invoice your club creates. Not the same as Bank transfer (EFT). Interac E-transfer is money you send yourself, which your club records by hand. Bank transfer (EFT) is a pre-authorized debit your club’s payment processor pulls from your bank account. Related: How do I pay an invoice that’s due or overdue? · How do I get a receipt for my payment? · Where can I see all my invoices and charges? · Why is there a service fee on my order, and why does it change with how I pay?