Skip to main content
Must know
  • Invoices lists the invoices billed to your own account at your clubs. A purchase another guardian paid for does not appear here.
  • Upcoming automatic charges show as Recurring rows before they are billed.
  • Tap Due soon, Overdue or Failed to filter. The page shows your most recent invoices, so filter or use Export CSV to reach older ones.
  • A registration made on your club website shows here when you are signed in with the email you used at checkout.
Where to find it. Select Invoices in the sidebar of the family portal. On a phone, tap More in the bottom bar, then Invoices. What is listed. Most rows are invoices for a program, pass, membership, booking, in-store purchase or online order. Payment plan installments are their own invoices. Draft invoices, cancelled invoices and history imported from a club’s previous system are not listed. Recurring rows. An automatic charge not billed yet has a blue Recurring badge and a “Covers” line for its period. It keeps the badge until it is billed. What each row shows. A payment badge (such as Paid, Processing, Overdue or Refunded), sometimes an order badge (Order received, Fulfilled, Cancelled), the date, athletes, club and card. Unpaid rows show what you still owe. Quick cards. Due soon counts open invoices and automatic charges due in the next 30 days. An unpaid invoice due later than that reads Upcoming. An unpaid invoice turns Overdue only after your club’s grace period ends. Failed also counts Refund reversed rows, but tapping it lists Failed rows only. Search and filters. Search matches the reference, item, athlete and club. Filters: Athletes, Organizations, Type, Status, Payment method and Date range (by due date). Clear filters resets them. Export CSV. It downloads only the invoices matching your current search and filters, up to 10,000, without Recurring rows. Open an invoice. Select a row to open its page. You see the timeline, Review charges with tax, and Payment with the card and Charged date. Registered on your club website? If your email already has an Uplifter login, checkout asks you to sign in, so the purchase lands on your account. A new email gets an account and an email to set a password. If you open a receipt while you are not signed in and its email has an Uplifter password, the receipt shows You have an account with a Log In button. Other ways in. The Overdue and Coming up cards on Billing Details open a filtered list, as does Your receipts and payments in an athlete’s Billing section. Pay now in a declined-payment notice on Memberships opens the unpaid invoice, or your overdue and failed invoices if there are several. Purchases someone else paid for. An athlete’s Billing section has an Athlete charges card covering that athlete across your clubs, including purchases another family member paid for. Full receipts and payment details stay with the payer. Related: What do my invoice statuses mean? · How do I pay an invoice that’s due or overdue? · How do I get a receipt for my payment? · I checked out as a guest. Why did I get an email to set up my account?