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Must know
  • Orders shows a single, unified history of every charge — across all your athletes, every gym you deal with, and every kind of purchase.
  • Cards at the top surface Due soon, Overdue, and Failed so you can act on anything that needs attention.
  • You can search, filter, and Export CSV for your own records.
You don’t need to hunt through separate accounts to find what you’ve paid. The Orders page in the parent portal pulls everything together: registrations, memberships, passes, in-store purchases, and online orders — for every athlete you manage, at every gym.

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Get your bearings

  • Quick cards at the top count anything Due soon, Overdue, or Failed. Tap one to filter the list down to just those orders so you can pay or fix them.
  • Search and filters let you narrow by athlete, gym, status, and more when you’re looking for something specific.
  • Export CSV downloads your history — handy for reimbursements, taxes, or your own budgeting.
Each row is one order. Select it to open the full detail, where you’ll see a timeline, an itemized breakdown with tax, the card used, and the current status. If you’ve just made a purchase as a guest and don’t see it here, make sure you’re logged in with the email you used at checkout — the receipt page offers a Log In prompt when your email is linked to an account. Related: What do the order statuses mean? · How do I pay an order that’s due or overdue? · How do I get a receipt for my payment?