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Must know
  • One saved method is your Primary (default) at a time. It’s used for new purchases and registrations you make going forward.
  • Setting a new Primary does not move an existing membership, pass, or recurring program onto it — those keep charging the method they were set up with.
  • Removing your Primary automatically promotes your oldest remaining card to Primary — but only when you have another card saved. If the Primary is your only saved method, removing it leaves you with none on file. Removing a card is permanent.
  • You’ll get an email confirmation when you remove a card, and when you set a different card as Primary.
Your Primary method is marked with a Primary badge in the Payment Methods list on your Billing page.
1

Change your Primary method

On the card you want to use, select Set Primary. The badge moves to that method, and it becomes the card used for your future purchases and registrations.
2

Remove a method

Select the remove control on the card, then confirm. If you remove the Primary and still have another card saved, the oldest remaining card becomes the new Primary automatically. If it was your only card, you’ll have no payment method on file until you add one.
Setting a new Primary only changes which card is used for new purchases. It does not move an existing membership, pass, or recurring program enrollment onto the new method — each of those keeps charging whatever method was on file when it was set up. If a method that’s actively billing one of those is expiring or being replaced, set your new method as Primary first, then remove the old one. On its next scheduled run, an automatic charge whose original method was removed automatically falls back to your current Primary method, so billing continues on its own. That charge only fails if you’re left with no valid saved method at all. Related: How do I save a card or payment method? · What are automatic (recurring) payments? · What happens when an automatic payment fails?