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Must know
  • Each athlete has exactly one primary guardian plus any number of co-guardians.
  • Only the primary guardian can manage guardians and sharing — invite someone, promote another guardian to primary, remove a guardian, or change what co-guardians see.
  • A guardian only ever sees their own children, across whatever clubs those children belong to.
A guardian is an adult with access to manage an athlete in the parent portal — registering them, adding medical info, signing waivers, and handling payments. The primary guardian is the athlete’s main account holder, marked with a Primary badge. They hold the controls for the athlete: inviting a co-guardian, setting a new primary, removing a guardian, and deciding how much co-guardians can see. Co-guardians are any other adults linked to the same athlete — a second parent, a grandparent, or another caregiver. What a co-guardian can see is governed by two sharing settings the primary controls: whether other guardians can see the athlete’s registrations, and whether they can see financial details (invoices and payments). A co-guardian can always be promoted to primary later. Guardian access is personal to you: no matter how many clubs your children attend, you see only the children you’re a guardian of, and never anyone else’s athletes. There are three ways someone becomes a guardian: the primary invites them by email, a parent asks to be added to an athlete already at a club, or an adult adds themselves as a self-athlete (which stands alone and can’t have co-guardians). Related: How do I invite a co-guardian for my athlete? · How do I manage co-guardians and what they can see? · How do I get added to an athlete already at the club?