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Must know
  • A Credits pass has a fixed number of uses; one use is spent per covered registration.
  • A credit is spent when the registration’s invoice is paid, not the moment you add it to your cart.
  • Credits don’t roll over — they reset to the full number each renewal cycle (use-it-or-lose-it).
A pass comes in one of two flavours. An Unlimited pass applies its price to every covered registration for as long as it’s valid. A Credits pass instead includes a set number of uses — for example, “10 credits” — and each covered registration spends one. How a credit is spent. When you register a covered athlete for a program at the pass price, one credit is set aside for that registration and is deducted once the invoice is paid. Adding something to your cart doesn’t spend a credit on its own — the payment does. You can see how many credits remain in the athlete view of your portal. Single-session drop-ins. If your gym sets a Credits pass price for single-session drop-in bookings, holding the pass gets you that rate without spending a credit — the booking is discounted, but nothing is deducted. You do still need at least one credit left for the rate to apply. When credits run out. Nothing breaks — you simply stop getting the pass discount. Once the pass has no uses left, the next covered registration falls back to the next-best price (the regular program price, or another pass or membership tier you hold). Your athlete can still register; it just isn’t discounted by the empty pass. Credits don’t carry over. Unused credits don’t roll into the next period. On an auto-renewing pass, the count resets to its full allocation each renewal cycle, so it’s genuinely use-it-or-lose-it — plan to use them within the cycle. Related: What is a pass and who does it cover? · How does a pass lower what I pay for programs? · How do I see my passes and remaining credits? · When does my pass renew or expire?