Must know
- Automatic payments cover memberships, passes, and recurring program enrollments — anything that renews on a schedule instead of being a one-time purchase.
- Each charge runs against a saved payment method — a card or a bank account. It uses the specific method saved for that item, not whatever you’ve since marked Primary; keeping that method valid (or removing an old card so charges fall back to your Primary one) is what lets them go through.
- The processing fee Uplifter charges is always covered by the club — never added to your charge. Separately, some gyms add a service fee (a “Service fee” line at checkout), and some add a surcharge that can be set to apply to one-time purchases, to recurring renewals, or to both — it isn’t exclusive to renewals. When active, it shows as its own line under its own name (for example, “Convenience fee”) and can appear on a one-time order, a recurring charge, or both. If your gym uses either, that amount is part of what you pay.
- On your Billing page, Membership Renewals lists each active membership with its next renewal date and amount (“Renews [date]”).
- Also on your Billing page, Upcoming Payments lists athletes on a combined multi-class tuition plan — each athlete and program with its next charge date and amount, billed in advance. Enrollments billed at a flat monthly or yearly price don’t appear here.
- Under Orders, open any recurring item’s order and the payment section shows an Automatic payment note — the amount, how often it’s charged, the payment method it uses, and the next charge date — with a Manage payment method link. This is the reliable place to check any single enrollment’s next charge.