Must know
- With no club billing day, charges repeat from the day the item started (hourly tuition bills on the 1st instead). With a club billing day, monthly charges land on that day.
- Your club can move its billing day or give one charge its own day. The charge already scheduled still goes through on its date, and later charges move to the new day.
- You get an Upcoming charges email 3 days before a charge, but not for a paused charge or one that is set to end.
- Programs do not prorate unless your club turns it on, so joining late can mean paying the full period. Per-session programs charge only the sessions left.
- No billing day: your first charge is one period after the start (a month, or a year for yearly), then it repeats on that day.
- A billing day (monthly only), flat-priced program or membership: your first charge is the first billing day on or after the start, which can be the start day itself. It pays for the second period.
- Monthly per-session programs at a club with a billing day run billing day to billing day. Checkout pays a short first period, from your start to the next billing day. Each later charge covers the period starting that day, so the amount follows the class count.
- Monthly passes at a club with a billing day: checkout pays the full price up to the next billing day (the following one, if you buy on that day), then the pass renews on it. Otherwise (no billing day, or a yearly pass), it renews one period after you buy it.
- Classes priced by the hour (rate card tuition) bill monthly on your club’s billing day, or on the 1st if it has none, and are never prorated. See What will I be charged today when I register for a class priced by the hour?
With no billing day, your first charge lands at the end of the current period, which can be days away. If a prorating program has no classes left in it, checkout charges the next whole period instead, and the first charge is a period later.
With a billing day, for a flat-priced program or membership: join before this period’s billing day and the first charge is that day. Join on or after it and checkout also covers the next whole period, and the first charge is the billing day inside it. If a program that does not prorate has no classes left in this period, checkout skips it and charges the next whole period instead.
When the billing day moves. For a charge given its own day, or a per-session program when the club moves its day, the days in between are either left unbilled or billed as a short prorated period, as your club chooses.
Where to see it. Open Billing Details in the sidebar (on a phone, under More).
- Next Charge shows the soonest active automatic charge or payment plan installment, with its date and item. Paused and failed charges are left out. An automatic charge shows tax and fees included, and “(estimated)” if a family discount can still change it. An installment shows before tax and fees, which are added when it is charged.
- Subscriptions shows “Next charge [date]”, “Due [date]”, “Paused, resumes [date]” or “Paused with no restart date” for each charge.
- Membership Renewals shows “Renews [date]”, “Payment due [date]” if it is past due, or “Ends [date] · no further charges”.