Must know
- Where the form is. Open Invoices and pick an invoice marked Due soon, Overdue or Failed to find Pay this order. A payment plan installment shows Pay this installment instead.
- Balances first. You can apply gift card balance and account credit before paying. If they cover the whole amount, one Pay [amount] with your balance button pays it with no card.
- Saved for later. Any new card or bank account you enter is saved to your account for future billing by your club.
- Card vs bank. A card payment turns Paid once confirmed. A bank payment shows Processing for a few days while it settles, so do not pay again.
1
Open the invoice
Select Invoices in the sidebar (on a phone, More then Invoices) and pick the invoice. The Due soon, Overdue and Failed cards filter the list. An Upcoming invoice can be paid early.
2
If you don't see Pay this order
3
Apply a balance (optional)
If you hold a usable gift card or account credit, Apply gift card balance and Apply account credit appear above the form. Nothing is applied until you type an amount. Gift cards go first, then credit, then your card or bank account pays the rest, which must be at least $1.00. Picking a method locks the amounts; Change payment method unlocks them.
4
Pick card or bank (only sometimes)
You choose Card / Apple Pay / Google Pay or Bank transfer (EFT in Canada, ACH in the US), each with its fee or “No fee”. This appears only on invoices your club sent you directly (not ones from checkout on your club website), when the club accepts both and charges a service fee or a method-specific surcharge. Other invoices already include fees. If you chose cash or e-transfer at checkout and pay online later, the fee for the card or bank option you pick (and any surcharge) is added then (details).
5
Pay
Use a saved card, or enter a new card, Apple Pay, Google Pay or bank account. New cards and bank accounts are saved; Apple Pay and Google Pay are not. You see Confirming your payment… while it goes through.