Must know
- Google and Microsoft need your club’s address. From the login page, an email that doesn’t match the account your club has on file shows We don’t recognize this email, and no account is created.
- Codes expire fast. Codes and links in sign-in emails expire after 10 minutes, and only the newest one works.
- Invited but never set up? Open the invitation email, or choose Email Code with that address to get it sent again.
- A reset won’t reopen a deactivated account. If your club deactivated you, a new password won’t help. Contact your club.
No code arrived? After Send sign-in code you always see “If an account exists, a sign-in code has been sent to your email.” Only an active account gets a code. An invited account gets its invitation again, and an address with no account gets an email saying no account was found. Check spam, then choose Resend code.
After you sign in. A One more thing page asking you to accept the terms or sign your club’s waivers is a required step, not an error: see Why does Uplifter say ‘One more thing’ after I sign in?
Related: How do I reset a forgotten password? · Why do I need to enter an emailed code to log in? · My club moved to the new Uplifter. How do I sign in? · Why can’t I use my account at a club in another country?