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Must know
  • It has its own page. Requests to join invite-only programs are listed on Applications in the family portal, not on Registrations.
  • Withdraw only while pending. You can withdraw a request only while it’s Pending, and it happens right away, with no confirmation step.
  • You pay only on approval. A pending, declined or withdrawn request is never charged. Approval charges your saved card automatically and enrolls your athlete.
  • Your club decides. Only clubs that accept requests online use this page. If yours doesn’t, contact the club.
Where to find it. In the family portal, select Applications in the sidebar, just below Registrations (on a phone, tap More). Tiles show counts for Pending, Approved, Athletes and Total. Filters narrow the list to Pending, Approved, Declined or Withdrawn (you can pick more than one). Select a filter again to turn it off. With no requests yet, the page reads No applications yet. From your confirmation. After you submit a request, the confirmation’s View in Guardian Portal button opens this page. Your club may also email you the reference and fee. What a row shows. The program, athlete and club, a reference number, the date you applied and Fee if approved (Free for a free program), plus any note added to the request. If you sent the request yourself, the row also shows the card you chose. A Declined row shows the club’s reason after Reason:, if it gave one. No email is sent for a decline, so check here.
1

Find the request

Go to Applications and select the Pending filter.
2

Withdraw it

Select Withdraw on the row. It appears only on pending requests. It’s withdrawn immediately and you see Application withdrawn.
What each status means for your money. If the approval charge fails. The seat is held, but your athlete comes off upcoming class lists until it’s paid, and you have 24 hours to fix payment. A banner at the top of the family portal shows the deadline: select Add Payment Method to add a card and retry. The row still reads Approved. Applying again. A declined or withdrawn athlete can send a new request for the same program. An athlete with a Pending or Approved request can’t. Related: How do I join an invite-only program? · How do I view and track my athletes’ registrations? · How do I save a card or payment method? · What do I do if my waitlist payment failed?