Must know
- Credit balance is money a club has added to your account as a goodwill credit — shown on your Billing Details page.
- It’s tracked separately for each club you belong to, and it’s informational only: the balance is a record of what a club has set aside for you.
- If you have no credit, the section simply says so — nothing is owed to you and nothing is wrong.
Where to find it
In the parent portal, open Billing Details and look for the Credit Balance section. Each club that holds credit for you shows its own card with the current amount and either Credit available or No credit available. If nothing has been added yet, you’ll see No credit yet — any goodwill credit a club adds will appear here once it exists.The activity history
Under each club’s balance is a running history of every change, newest first:- Date — when the entry was recorded.
- Type — in practice this is Credit added, and occasionally Adjustment when a club corrects or reverses a credit.
- Description — a short note about the entry; today it mirrors the type label (for example, Credit added).
- Amount — how much was added (+) or removed (−).
- Credit balance — your total right after that entry.