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Must know
  • The Family page lists everything your family holds. The Family passes and punch cards card shows uses left, status, dates and whether each pass renews.
  • An athlete’s Passes section shows only passes that athlete can use right now.
  • A pass marked Requirements pending doesn’t lower prices until its requirements are met.
  • You can’t add credits here. When a pass runs out or expires, buy another one on your club website.
Where to find it. Open Family in the sidebar (on phones, under More). The Family passes and punch cards card lists every pass your family holds, 20 to a page (use Previous and Next). Each pass shows:
  • Pass name and club.
  • Unlimited uses, or N uses remaining.
  • A status badge (active, expired or cancelled), or Requirements pending if requirements aren’t met yet.
  • Valid from and Expires dates, or No expiry.
  • Renews on its existing billing schedule, for passes that renew automatically.
An empty card says “Passes assigned to this family will appear here, ready for eligible family athletes.” If it can’t load, select Try again. Punch cards show here too (“N of M punches remaining”) and on the Punch Cards page. Per-athlete view. Open Athletes in the sidebar (on phones, the bottom tab bar), choose an athlete, and scroll to Passes. It lists only passes that are active, started, not past their end date and free of pending requirements. Each pass shows:
  • The name, plus an Unlimited badge or, for a Credits pass with nothing left, an Empty badge.
  • N / M remaining for a Credits pass, with a progress bar while credits remain. M is the number of credits your pass was granted. It can differ from what your club sells now if the club left holders on their original terms.
  • Expires (only if the pass has an end date) and the programs it covers: All programs, one or two names, two names plus “+N more”, or No programs linked.
Passes with credits left come first, then unlimited and empty ones. If nothing qualifies, you see “No active passes.” The section only appears when your club offers passes. About “Weekly limit” and “Monthly limit”. A Credits pass may show one of these labels. It isn’t a weekly or monthly cap: your credits are a fixed balance, one used per covered registration. Shared balance. One purchase is one balance shared by its athletes. Separate purchases never combine. Buying a pass needs a family first (“Create or join a family before purchasing a pass or punch card”). Older passes. A pass bought before families existed may wait on the Family page until it’s assigned: How do I assign an older pass to my family? Related: What is a pass and who does it cover? · What are pass credits and what happens when they run out? · When does my pass renew or expire?