Skip to main content
Must know
  • The passes view is read-only — you can’t buy more credits from here.
  • A Credits pass shows remaining and total credits; an Unlimited pass shows an Unlimited badge instead.
  • Passes only appear if your gym has the passes feature turned on.
To see the passes covering your family, sign in to your portal and open an athlete. The Passes section lists the passes that apply to that athlete. For each pass you’ll see:
  • The pass name, plus a badge that reflects its type — an Unlimited badge on a pass with no use limit, or an Empty badge on a Credits pass with no uses left.
  • Remaining / total for a Credits pass — how many uses are left out of the original number, shown with a progress bar. An Unlimited pass shows no count or bar.
  • The Expires date and which programs the pass is valid for (or All programs). A Credits pass also shows its limit period.
Because a pass covers everyone you guard, the same pass shows for each of your athletes — it isn’t split between them. This view is for checking, not buying. There’s no “buy more credits” button here; to add a pass or replace one that’s run out, head to the Passes page on your gym’s website and purchase it there. If you don’t see a Passes section at all, your gym doesn’t currently offer passes. Related: What are pass credits and what happens when they run out? · How do I buy a pass? · When does my pass renew or expire? · What is a pass and who does it cover?