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Must know
  • You need your child’s first name, last name, date of birth and gender, plus how they’re related to you (Child by default). You don’t pick a club.
  • Your child joins your family, and every guardian in that family can see the child’s details, including medical information.
  • Added in the family portal, a child has no club until you register them. Added on a club’s website, they’re linked to that club right away, and the club lists you as their guardian.
  • You can’t add a second athlete with the same name and date of birth as one you can already see.
Before you start. Only adult family members can add a child.
1

Open the form

In the family portal, choose Athletes (a bottom tab on a phone), then Add Athlete. It also opens from Add athlete on the Family page, Add a child on a person’s panel in the family tree, and + Add Athlete on the phone Dashboard. On your club website, at checkout, use Who is this registration for? > Add Athlete.
2

Enter the details

Fill in First Name, Last Name (up to 100 characters each), Date of Birth and Gender Declaration (Male, Female, Other or Prefer Not to Say). Leave This athlete is me off. It disappears once you have your own athlete profile.
3

Set the family

If you belong to more than one family, choose the Family. Pick Relationship to you: Child, Parent, Mother, Father, Guardian, Partner, Friend or Other (Other asks for a Relationship description, up to 100 characters). Change person relates the child to someone else in the family. The form reminds you: “Family guardians share athlete details, including medical information. Relationships don’t change access.”
4

Save

Choose Add Athlete. It stays disabled until the family details are complete. You see “[name] added successfully” and the child appears in your list. At checkout, if the child is outside the program’s age range, the child is still added, but you see a “does not meet the age requirement” message and return to the list.
If something goes wrong. A missing field shows “First name is required”, “Last name is required”, “Date of birth is required” or “Gender declaration is required”. If your families don’t load, you see “Families could not be loaded. Please try again.” Choose Try again. Duplicates. You see “You already have an athlete with this name and date of birth” when the match is you, a child in one of your families (even one another guardian added) or an athlete shared with you. Capital letters don’t matter, and the same name at another family isn’t blocked. If a duplicate slipped in, Combine duplicates on My athletes appears when you’re the primary guardian for two or more athletes (your own profile counts as one). Added by your club. A child your club adds for you joins your family and shows in your list right away, with nothing to approve. To reach a child another family set up, see How do I get added to an athlete already at the club?. Related: How do I register myself as an adult athlete? · How do I change my athlete’s name, date of birth, gender or photo? · What is a family, and who can see my athletes? · How do I combine two profiles for the same child?