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Must know
  • The system automatically closes a shift left open past your gym’s limit — 12 hours by default.
  • The auto clock-out runs on a schedule, so an over-long shift may stay open briefly before it closes.
  • Auto-closed time is unlikely to be accurate — check it and ask a manager to correct the entry.
If you leave without clocking out, your shift doesn’t stay open forever. Once an open segment has run longer than your gym’s limit — 12 hours unless your gym has changed it — the system closes it for you. This isn’t instant. The auto clock-out runs periodically in the background, so a shift that’s gone over the limit can sit open for a little while until the next run catches it. Until then, the header clock and Time Clock page will still show you as on the clock. The important part: a shift closed this way almost never reflects when you actually stopped working. The recorded end time is tied to the limit, not to reality, so your hours for that day will likely be wrong. When you notice an auto-closed shift — or realize you forgot to clock out — review the day on your timesheet and ask a manager to correct the entry. You can’t edit a closed entry yourself, but managers can adjust the times. The best fix is prevention: clock out with End Shift at the end of each shift, and use the header clock to check your status if you’re not sure whether you’re still on the clock. Related: How do I end my shift? · What happens when my shift hits its time limit? · How do I check my hours for today? · How do I clock in from the header clock?