What do the labels next to an athlete on my class roster mean?

Must know

Trial and First class. Trial means your club lists the athlete as a trial athlete. First class means this is the first class their current enrollment covers.
Waivers. The waiver label shows only when the program requires a waiver. You can’t fix it, because the family signs from their own account.
Memberships. A membership label shows only on classes that need a membership, and only for athletes who aren’t fully cleared.

Who still owes a waiver? Open the class from Programs and scan the waiver labels down the roster. Tap an outstanding or expired label to list the waivers under Expired and Not signed, followed by “The family signs these from their own account.”

Label	What it means	What you can do
Trial	Your club lists them with the Trial status.	Nothing.
First class	The first class their current enrollment in this program covers, so it shows again after a re-enrollment following a gap. Visitor classes don’t count, imported past classes never get it, and two classes on one day are both first. It can show with Trial, but never on a visitor.	Nothing.
Waivers signed	Every required waiver is signed and in date.	Nothing.
1 waiver outstanding, 2 waivers expired, 1 expired, 1 outstanding	A required waiver is unsigned, expired, or both.	Tap it to see which.
In grace, Retrying	A membership payment failed and is being retried. The paid period still stands.	Nothing.
Not eligible, Past grace, Access paused	No valid membership for this class, or the payment’s grace window has closed, as in “Past grace, 3 days overdue”.	Hover for the reason on a computer. Check with the office.
Visitor, no charge	Added with Add athlete. Nothing has been charged.	Tap Remove to take them off.
Visitor, class paid for	A pass or an invoice covers the seat.	Only the office can take them off.
This session only	Seated with another group for this class only. Program group: names their usual group.	Tap Back to [group] if you have Manage Program Participants.
Medical (heart-pulse icon)	Medical information is on file.	Tap it, or turn on Show medical information on the Attendance card to open every row.
Answers under the row	Custom questions your club set to Show on attendance roster.	Read only.

Notes and captions. A roster note shows under the name, cut to two lines until you tap it. A marked row shows who marked it and when, such as Marked by Jane D. · Sep 21 at 9:58 AM. For marking and notes, see taking attendance. Who sees what. Visitor labels and Remove need Manage guest attendance, and custom answers need Edit Athletes. The Coach role has both by default. Medical shows only to coaches on the program’s staff. Related: How do I take attendance for a class? · How do I add an athlete who isn’t on the roster, or remove one I added? · How do I check an athlete’s medical info and allergies? · How do I split a class into groups and move an athlete?

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What do the labels next to an athlete on my class roster mean?