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Must know
  • Red means a flag. The card’s border turns red when the athlete has any allergies or conditions on file.
  • Only your athletes. You can open medical info only for athletes on programs or events you coach.
  • Five fixed fields only. Your club’s own medical questions are not shown in the coach portal.
  • Entered by the family. Medical info is shared across every club the athlete belongs to and is entered by the family, not by coaches.
Where to find it. Open Athletes (sidebar on a computer, bottom tab bar on a phone), then tap an athlete. Medical information is the section right after Programs. What the card shows. Five rows:
  • Allergies: red labels with an alert icon.
  • Conditions: red labels with an alert icon.
  • Medications: plain labels.
  • Dietary: plain labels.
  • Emergency: one emergency contact, shown as name, relationship and phone number.
Any row with nothing recorded reads None on file. The card gets a red outline whenever allergies or conditions are present. About the emergency contact. There is no designated primary. The card shows the first contact with both a name and a phone number, then falls back to the first with a phone number, then the first with a name. A contact with no name leads with the phone number. None on file appears only when there is neither a name nor a phone number. Athletes you cannot open. For an athlete outside your programs and events, the profile says “This athlete is not on any of your programs” instead of showing the card. Ask the office for their record. When you report an incident. In the Report an incident dialog (opened with Report incident), once you pick an athlete, a panel headed with their name and “medical” shows the same five rows. If allergies or conditions are on file, the panel turns red and shows a Flags on file tag. The same rule about who you can open applies. On the class register. Athletes with anything on file show a heart-pulse Medical button (icon only on a phone) that opens their lists. The Show medical information switch opens everyone’s at once; it appears only when someone has something on file. The register always shows Allergies, shows the other lists only when they have entries, and never shows the emergency contact. The same controls appear on event registers. See How do I take attendance for a class?. Related: What’s on an athlete’s profile in the coach portal? · How do I take attendance for a class? · How do I find an athlete in the coach portal? · How do I report an incident from the coach portal?