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Must know
  • Switch within 3 minutes of starting a segment and it corrects that segment in place — a retroactive fix for a wrong pick.
  • After the 3-minute grace window, switching closes the current segment and starts a new one.
  • A manual switch always overrides the work type auto-detected from the program in session.
While you’re clocked in, use the Switch work type dropdown on the Time Clock card (or the header clock) to change what you’re doing. Open the menu and pick the new work type — the change applies right away. Within the first 3 minutes of a segment, the switch is treated as a correction: your current segment’s work type is rewritten in place, so an “oops, wrong type” doesn’t leave a tiny stub entry behind. While that window is open you’ll see a hint next to the dropdown — “Wrong type? Change it retroactively” — with a countdown of the time left. After the grace window closes, switching ends your current segment at the moment you switch and opens a fresh one on the new work type. Your timesheet then shows two segments, each with its own start, end, and duration. Either way, choosing a work type by hand takes priority over the type the portal auto-detected from the program in session. You can only switch between work types here — to start a break, use Take Break instead, and end any break before switching. Related: What is a work type? · How do I take a break? · How do I clock in for a shift? · How do I check my hours for today?