Must know
- You can open a profile only for athletes on programs or events you coach. Anyone else shows This athlete is not on any of your programs.
- The Message [name] button appears only when exactly one contact has communication access. Otherwise use the Message button beside each person under Athlete contacts.
- Skill progress and Evaluation history need a plan with Training. Achievements also needs the Record Evaluations permission.
- Attendance, Evaluation history, and Waivers show 10 rows at a time. Prev / Next appear only when there are more.
- Family name labels that open each family’s page in the coach portal.
- A status badge if the athlete isn’t active, and a membership badge (for example In grace) unless they are eligible.
- Message [name], when exactly one contact has communication access. It opens Chat. See messaging from a profile.
- Report incident, which opens the incident form with this athlete filled in. Saving needs your club’s Incident Reporting feature and the Create Incidents permission, which the default Coach role does not include. Without them you get an error when you save.
Empty sections say so, for example No signed waivers on file.
Who still needs to sign a waiver? Waivers covers one athlete. For a whole class, the roster shows a waiver label on each row when the class needs waivers, and the family signs from their own account. See roster labels.
Related: How do I find an athlete in the coach portal? · How do I check an athlete’s medical info and allergies? · How do I message a family contact from an athlete’s profile?