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Must know
  • Only your athletes. The list shows only athletes on programs and events you coach. You can’t list everyone at your club from the coach portal.
  • Names, not email. Search matches first name, last name and family name, not email.
  • 20 at a time. Athletes load 20 at a time. After the first 60, tap Load more.
  • No assignments, no list. If you aren’t assigned to any program or event yet, the list is empty.
1

Open Athletes

Click Athletes in the coach sidebar, or tap it in the tab bar at the bottom of your phone. The line under the title reads, for example, “20 of 118 athletes” while more are still to load, then “118 athletes”.
2

Search by name

Type in Search athletes by name…. It matches first, last or family name, including part of a name. Every word must match, in any order: “Sam Lee” and “Lee Sam” find the same athlete.
3

Scroll, then Load more

Athletes are sorted by last name. More load as you scroll, up to 60, then tap Load more.
4

Open a profile

Tap a row to open the athlete’s profile.
Who’s on your list. Athletes enrolled in a program you coach or registered for one of its sessions (drop-ins included). Also athletes marked on, ticketed to, or holding the membership required by an event you staff. Only active athletes appear. A missing name usually means you aren’t staffed on the athlete’s program or event. What a row shows. The athlete’s levels and every program they’re enrolled in at your club, not only yours (No programs when there are neither). A label for each family opens it on your coach Families page (Family not set up if there’s none). When the list is empty or won’t load. Opening an athlete from an old link. An athlete who isn’t on your list shows “This athlete is not on any of your programs.” You can still mark them on a session you add them to, or ask the office for their record. Related: What’s on an athlete’s profile in the coach portal? · How do I check an athlete’s medical info and allergies? · Which classes show up as mine?