Skip to main content
Must know
  • One fix is yours. Within 3 minutes of a work segment starting, you can change its work type in the dropdown on the Time Clock card.
  • Everything else goes to a manager. A clock-out time, missing time, a break type or a wrong type after 3 minutes needs a manager with the Manage Time Tracking permission, which coaches don’t have by default.
  • Submitting doesn’t block a fix. A manager can still correct entries after you submit. An Approved timesheet has to be reopened first.
Fix a wrong work type yourself. While you are Clocked In, use the work type dropdown on the Time Clock card or in the header clock. On a phone, Time Clock is under More.
1

Check the hint

The hint Wrong type? Change it retroactively - M:SS left counts down your time (for example, 2:41).
2

Pick the right type

Choose the correct type in the dropdown. The segment keeps its original start time, so all of it counts under the new type.
Every work segment gets its own 3 minutes. That includes right after Clock In and End Break. Breaks and End Shift aren’t covered: you can’t change a break’s type yourself, and End Shift has no confirmation and no undo. Everything else needs a manager. What to tell your manager. The date, which segment, the correct start and end times, and the correct work type. They fix it in the admin dashboard under Time Tracking > Timesheets. If you already submitted. A Submitted timesheet isn’t frozen: totals and pay recalculate when a manager fixes an entry. You can’t withdraw it, and don’t need to. If it is Approved, a manager with Approve Timesheets reopens it first. It then shows Reopened, and you can submit again. Check the result. Reload the Time Clock page, because the Pay period card doesn’t refresh itself. View details lists each day’s ended segments. You won’t get a notification. Related: How do I switch my work type during a shift? · What happens if I forget to clock out? · How do I submit my timesheet for approval? · How do I review and approve timesheets?