| The dashboard keeps sending you back to setup, or “Finish the required steps before completing setup.” | Setup isn’t finished. A required step counts only once you select Continue, even if your logo or headline is there. | Select Continue on both required steps (the step rail takes you back), then Go to my dashboard or a task under More ways to get set up. |
| Continue is greyed out on Brand your site: “Fix the color marked above before you continue.” | A color box isn’t a valid color. | Correct it, or pick a swatch under Detected from your logo or Brand color presets. |
| ”Could not finish setup.”, “Could not save your changes.” or “Could not update your progress.” | The save didn’t go through. | Try again. If it keeps happening, contact Uplifter support. |
| ”Your account switched organizations - reloading…”, or the header beside Set up your account names the wrong club | Setup saves into the club in the header, which right after signup is the club you just created. The reload means you switched clubs in another tab. | Check the name before you carry on. See switching clubs. |
| Publish your site reads “Your site goes public once your business is verified for payments, which is the step above.” | Verification hasn’t passed, or your payout account isn’t ready. | Verify to unlock opens the payments screen. See getting verified. |
| Set up payments reads “Verification in progress (1-2 business days)“ | Adyen is reviewing, or waiting for you to finish its page. | Carry on with setup. If the View status screen offers Continue to Adyen or lists errors to resolve, finish on Adyen. Check status refreshes it. |
| Set up payments reads “Action needed to verify your account” | Adyen needs more information. | Select Resolve, then Update details on Adyen. Waiting won’t clear it. |
| ”Verified - finalize to finish setup”, or “Verified - finishing setup” on the payments screen | Uplifter is creating your payout account. | Nothing: Finalize only opens the payments screen. Only an Address country mismatch message needs you. |
| Your web address shows “This website is not published yet.” | Your site isn’t published. | Select Go live on the checklist, or Go Live in Settings > Website > General. See publishing and why you can’t go live. |
| You finished setup early and can’t find the checklist | The dashboard has no link back into setup. | Use the Getting Started card on Home: Payments opens Settings > Financials > Payment Onboarding, and Details opens Settings > Organization > Overview. Publish from Settings > Website > General. |
| An invitation link says “This invitation has expired.” or “A newer invitation was sent to this address.” | Invitation links last 7 days, and a new one replaces the old. | Open the newest email, or ask Uplifter support for a new link. See getting in and sign-in problems. |
| Moving from Uplifter 1.0: Go live shows “Finish your final import before publishing.” | Your club is still in its preview import. | Agree with Uplifter when to run your final import. See moving from Uplifter 1.0. |
