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Must know
  • Most of your club comes over: families, athletes, programs, seasons, enrollments, class schedules with attendance, memberships, waivers with their signatures, and store items.
  • Money comes over only with the final import. Balances, account credit, invoice history, gift certificates and saved cards never appear in a preview.
  • Hidden stays hidden. Anything hidden on your Uplifter 1.0 site comes over hidden.
  • Some areas only show once the matching feature is on for your club, such as Gift Cards, Punch Cards or Event Ticketing.
Preview first, money last. A preview import brings the structure over for review. Rows marked final import only arrive with Import and go live: see What is a preview import, and what changes when we go live? Hidden stays hidden. Items Uplifter 1.0 kept off its listing pages come over hidden, though an unlisted program still takes registrations by its direct link. Turn them on under Registrations > Programs (Visible to Families), Store > Products or Athletes > Memberships. Features the import turns on. Memberships, Passes, Custom Information, Payment Plans and the Store switch on when your data needs them. Gift Cards, Punch Cards, Event Ticketing and Training depend on your plan. Settings > Organization > Features shows each as Enabled or Not included. Where did our old waiver signatures go? They sit with your waivers. Go to Athletes > Waivers, open a waiver’s row menu and choose Signatures. See How do I view, print or download a signed waiver? Why can a membership paid for on the old site look missing?
  • Auto-renewing membership plans don’t come over. Re-create any still due to renew. Monthly program registrations do come over and keep billing.
  • A signup with no athlete attached becomes a pass the family holds, shown on the guardian’s Passes tab. Where a program requires the matching membership, that family’s athletes get it too.
  • A membership whose term had ended comes over completed.
  • Memberships may not be on for your club yet. Athletes > Memberships only shows once it is.
Related: What doesn’t come over from Uplifter 1.0, and what do we rebuild? · How do our programs, schedules and memberships look after the move? · What are Uplifter 1.0 things called in the new Uplifter? · How do I view, print or download a signed waiver?