Must know
- If your club took card payments through Uplifter’s payment provider in Uplifter 1.0, your payment account and families’ saved cards come over with the final import, already verified. With another card processor, nothing carries over: verify your business like a new club, and families add their card again.
- Monthly program registrations keep billing. They become recurring charges at the first preview and bill automatically on your Monthly billing day, so plan the preview window with Uplifter’s team (why). Tell families before your first billing day.
- Auto-renewing membership plans don’t come over. Re-create any still due to renew before the next renewal date.
- An Uplifter 1.0 card fee comes over switched off, but a service fee comes over switched on, so review both under Settings > Financials > Checkout & Taxes.
If your club used Uplifter’s payment provider. Saved cards are on file, and your monthly program registrations charge them on your billing day (see the table below). One-off cards that were never saved, and saved cards the payment provider no longer holds, don’t come over.
During the preview, the go-live checklist still shows Set up payments as Verify your business to accept payments, because your account comes over with the final import. Don’t start a new verification. After the final import it reads Verified and ready.
Watch for three things:
- Country mismatch. If the payment account’s country differs from your club’s, the final import stops.
- Setup still finishing. Uplifter’s team may tell you card payments aren’t switched on yet, or that payment setup is still finishing with the payment provider. If your identity check is still open, Uplifter asks you for anything it needs.
- Account couldn’t be verified. Nothing carries over: get verified as a new club does, and families re-add a card.
Publishing. Your site can be published only with verified and finalized payments, and never during a preview. See How do I finish setup and put my club site live?
Related: How do I get verified to accept payments? · How do I set my club’s monthly billing day and grace period? · How do I add a surcharge at checkout or on renewals? · What are stored cards, and who manages them?