> ## Documentation Index
> Fetch the complete documentation index at: https://docs.uplifter.app/llms.txt
> Use this file to discover all available pages before exploring further.

# What is the registration queue (waiting room)?

> The waiting room that manages a rush when a popular program opens, and your timed spot once admitted.

<Note>
  **Must know**

  * Once you're admitted from the queue you have the time your club set — **10 minutes by default** — to complete your registration before the reserved spot is released.
  * Keep the page open while you wait — it shows your position and updates automatically. Leaving the queue while you wait gives up your place.
  * The waiting room manages a rush at registration open; it is **not** the same as a waitlist for a program that's already full.
</Note>

For high-demand openings, your club may place everyone in a virtual waiting room so sign-ups are handled fairly and the program isn't oversold in the first seconds.

While you wait you'll see **You're in the Queue** with your position in line (like **#12**), how many people are waiting, and an estimated wait time. The message reminds you: *"Please wait while we prepare your spot. Do not close this page."* The page refreshes on its own — there's nothing to click. If you need to step away, **Leave Queue** on this screen gives up your place; you'd start over at the back of the line if you return.

When it's your turn, the screen changes to **You're In!** with a countdown timer set to the time your club allows (10 minutes by default). Select **Continue to Registration** and complete your sign-up before the timer runs out — there's no leave option during this reserved window. If the time lapses, the spot is released so the next person in line can take a turn.

**Related:** [How do I register my athlete for a program?](/families/families-registering/register-athlete-for-a-program) · [When does registration open, and what's an access code?](/families/families-registering/registration-windows-and-access-codes) · [How do I join a waitlist for a full program?](/families/families-registering/join-a-program-waitlist)