> ## Documentation Index
> Fetch the complete documentation index at: https://docs.uplifter.app/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I pay an order that's due or overdue?

> Use the Pay this order form on an order's detail page with a saved or new card.

<Note>
  **Must know**

  * Only orders you pay yourself — marked **Due soon**, **Overdue**, or **Failed** — show a **Pay this order** form; a paid order won't, and an auto-billed membership or subscription shows an **Automatic payment** summary instead.
  * You can pay with a **saved card** or enter a **new** one; it's a one-time charge, not a subscription.
  * If your gym charges a **service fee** *and* accepts more than one payment type, you first pick **card** or **bank transfer** and that choice's fee is added before you confirm. With only one type, the fee applies automatically.
  * If a previous attempt failed, a **Last payment attempt failed** alert appears prompting you to try a different card.
</Note>

When something needs paying, you settle it right from the order itself.

<Steps>
  <Step title="Open the order">
    Go to **Orders**, then select the order you need to pay. The quick cards at the top (**Due soon**, **Overdue**, **Failed**) filter the list to help you find it.
  </Step>

  <Step title="Find the Pay this order section">
    On the order detail, scroll to **Pay this order**. If the order is already paid, this section won't appear.
  </Step>

  <Step title="Pick a payment type (only when it's offered)">
    This step appears only when your gym charges a service fee *and* accepts more than one payment type. When it does, you choose between **Card / Apple Pay / Google Pay** and **Bank transfer** (**EFT** in Canada, **ACH** in the US) — each shows the fee it carries (or "No fee"), so you can pick the cheaper route. Otherwise you go straight to the form. Use **Change payment method** to switch.
  </Step>

  <Step title="Choose how to pay">
    Use a saved card, or enter a new card, digital wallet, or bank account — a one-time payment, not a subscription. After a partial payment you owe only the remaining balance. When a service fee applies, the **Review charges** breakdown adds a **Service fee** line and shows the **Total charge**.
  </Step>

  <Step title="Confirm">
    Submit the payment. You'll see **Confirming your payment…** briefly, then the order flips to **Paid** — by card or bank account. If a bank payment is later returned (for example, insufficient funds), the order reopens to unpaid and your gym is notified.
  </Step>
</Steps>

If a charge is declined, the form shows an alert so you can try a different card without losing your place — you're only charged once the payment succeeds.

**Related:** [What do the order statuses mean?](/families/families-payments-billing/what-do-the-order-statuses-mean) · [How do I save a card or payment method?](/families/families-payments-billing/save-a-card-or-payment-method) · [What happens when an automatic payment fails?](/families/families-payments-billing/what-happens-when-an-automatic-payment-fails)