> ## Documentation Index
> Fetch the complete documentation index at: https://docs.uplifter.app/llms.txt
> Use this file to discover all available pages before exploring further.

# What happens if my membership payment fails?

> The overdue alert, updating your card, the retry cycle, and what happens if a membership lapses.

<Note>
  **Must know**

  * An overdue membership shows a **red alert** linking to your billing page to update your payment method.
  * The charge retries up to **3 times** (at least about 20 hours apart); if it keeps failing, the membership lapses.
  * Fix your card while the membership is still **Overdue** — once it lapses it won't restart on its own.
</Note>

When a renewal charge doesn't go through — an expired card, insufficient funds, or a bank decline — the membership doesn't disappear. Uplifter flags it and keeps trying.

**You'll see an alert.** A red banner appears in your family portal saying the membership's payment is overdue, and on the **Memberships** page the payment status reads **Overdue**. Both point you to your billing page.

**Fix your payment method.** Open your billing page from the alert, add a working card, and remove the one that's declining. The retry keeps using the card originally tied to the membership until that card is gone, so deleting it is what routes the next attempt to your new card. This is the single most useful step — most failures are just a card issue.

**Uplifter retries automatically.** After a failure, the charge is retried up to three times, spaced at least about 20 hours apart, giving your updated card time to work. You don't need to trigger the retries yourself.

**If it keeps failing, the membership lapses.** Once the retries are exhausted, the membership's status changes to **Lapsed** and its coverage pauses.

**A lapsed membership won't restart on its own.** The automatic retries stop once a membership has lapsed, so fixing your card afterward doesn't bring it back. That's why it's best to sort out your card while the membership is still **Overdue** — that's the window where an updated card can rescue it. If it has already lapsed, contact your gym to restore coverage or buy the membership again. If you're unsure whether your card went through, check the payment status on the Memberships page.

**Related:** [When does my membership renew and what am I charged?](/families/families-memberships-passes/membership-renewal-and-charges) · [How do I check my athletes' memberships and payments?](/families/families-memberships-passes/view-membership-status) · [Save a card or payment method](/families/families-payments-billing/save-a-card-or-payment-method) · [What happens when an automatic payment fails?](/families/families-payments-billing/what-happens-when-an-automatic-payment-fails)