> ## Documentation Index
> Fetch the complete documentation index at: https://docs.uplifter.app/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I cancel a membership?

> End a recurring membership yourself from the family portal, and when you can't.

<Note>
  **Must know**

  * Only an **Active** membership that isn't already ending can be cancelled online.
  * After you cancel, the membership stays active until its end date, then ends with no further charges — there's no refund of the current period.
  * If the membership is required for a program your athlete is committed to, online cancel is blocked. Contact the gym instead.
</Note>

Cancelling stops a recurring membership from renewing. You keep the coverage you've already paid for — it runs to the end of the current period and then ends.

<Steps>
  <Step title="Open the Memberships page">
    Sign in to your family portal and open **Memberships**. Find the membership under the right athlete.
  </Step>

  <Step title="Click Cancel">
    Click **Cancel** on that membership. A **Cancel** button only shows on memberships you're allowed to end yourself. If there's no button, the membership can't be cancelled online.
  </Step>

  <Step title="Confirm">
    The confirmation tells you the exact date coverage will end. Click **Cancel membership** to confirm, or **Keep membership** to back out. You'll get a note confirming when it ends.
  </Step>
</Steps>

Once cancelled, the membership's status changes to **Ending** and it stops billing. It stays usable right up to its end date, then finishes on its own.

**If cancel is blocked:** when a membership is required for a program your athlete is already registered in, ending it would leave them without required coverage. Uplifter blocks the online cancel and lists the affected programs. To make a change in that case, contact the gym directly.

**Related:** [How do I check my athletes' memberships and payments?](/families/families-memberships-passes/view-membership-status) · [When does my membership renew and what am I charged?](/families/families-memberships-passes/membership-renewal-and-charges) · [Why does a program require a pass or membership?](/families/families-memberships-passes/program-requires-pass-or-membership)