> ## Documentation Index
> Fetch the complete documentation index at: https://docs.uplifter.app/llms.txt
> Use this file to discover all available pages before exploring further.

# I checked out as a guest. Why did I get an email to set up my account?

> Checking out with a new email creates an Uplifter account for you, and a follow-up email lets you set its password.

<Note>
  **Must know**

  * **An account is made for you.** Checking out with an email that has no account creates one, without a password.
  * **The email follows your payment.** Once your payment is confirmed, you get **Your Uplifter account is ready**, with a link to set a password that lasts **48 hours**.
  * **Link expired?** Choose **Forgot your password?** on the login page with the same email.
</Note>

**Why it happens.** Uplifter created an account in the name you entered at checkout, so your purchase history has a home. It also happens if your club had your email on file but you had never signed in.

**When it arrives.** Once, not after every purchase, and never for an abandoned checkout. A free order, or one you pay the club in cash or by e-transfer, sends it when you place the order. If your email already has a way to sign in (a password, Google, Microsoft or an emailed code), checkout asks you to sign in instead.

<Steps>
  <Step title="Open the email">
    Choose **Set Up Your Account**. Not there? Check your spam folder.
  </Step>

  <Step title="Create your password">
    On **Create Your Password**, fill in **New Password** and **Confirm Password**: at least 12 characters, with upper- and lower-case letters, a number and a special character. Choose **Create Password**.
  </Step>

  <Step title="Log in">
    Choose **Continue to Login** and log in with your new password.
  </Step>
</Steps>

**If the link expired.** You see **Invalid Reset Link**. Choose **Request New Reset Link**, enter the same email and choose **Send Reset Link**. That link lasts 1 hour and opens the same **Create Your Password** page.

**What the account gives you.** A sign-in for the family portal, to see your purchase history and manage your profile. Prefer no password? Choose **Email Code** on the login page instead.

**Didn't buy anything?** You can safely ignore the email.

**Related:** [How do I create a family account?](/families/families-getting-started/create-a-family-account) · [How do I reset a forgotten password?](/families/families-getting-started/reset-a-forgotten-password) · [What is the Guardian Portal?](/families/families-getting-started/what-is-the-guardian-portal)