> ## Documentation Index
> Fetch the complete documentation index at: https://docs.uplifter.app/llms.txt
> Use this file to discover all available pages before exploring further.

# What notifications and emails will I receive?

> The automatic messages families can get and what controls whether they reach you.

<Note>
  **Must know**

  * You may receive class and event reminders, missed-attendance alerts, evaluation-completed and skill-achieved notices, and holiday-closure emails. **Missed-attendance alerts and a "program starts soon" reminder always send** — every club sends those automatically and can't switch them off — while per-class and event reminders, evaluation-completed, and skill-achieved notices arrive only when your club turns that type on.
  * These emails are **transactional** — like receipts and refunds, they aren't affected by any email opt-out, and there's no family-portal setting to switch club emails off. (The unsubscribe link on a club's **marketing** emails only affects those.) **Texts** send only once you've given SMS consent.
  * Each guardian gets their **own single copy** of a notification, so two guardians of the same athlete don't create duplicates. If you follow **more than one athlete**, a day-before class reminder now bundles all of that day's classes into **one email** instead of sending a separate one per child.
</Note>

Uplifter sends automatic messages on your club's behalf. Missed-attendance alerts and program-start reminders always go out; the others arrive only if your club has switched that type on:

* **Program-start reminders** the day before a program begins — always sent — plus per-class and event reminders before a session
* **Missed-attendance alerts** when your athlete misses a class — always sent
* **Evaluation-completed** notices when a coach finishes an evaluation
* **Skill-achieved** notices when your athlete masters a skill
* **Holiday-closure** emails when the club closes for a holiday or break

Two things decide whether a message reaches you. First, your club chooses which notification types are active, so a club that hasn't turned on per-class or event reminders simply won't send them — though missed-attendance alerts and the program-start reminder always send automatically and can't be switched off. Second, how you're reached: the emails in this list are transactional, so they always go out — there's no opt-out for them in the family portal, and the unsubscribe link on a club's marketing emails only affects those marketing sends. Texts go out only if you've turned on SMS. Receipts and refunds work the same way — always sent so you have a record.

If you and another guardian both follow the same athlete, you'll each get your own copy — the same message is never sent to you twice. And when you follow more than one athlete, a day-before class reminder groups that day's classes into one email.

**Related:** [How do I turn text message notifications on or off?](/families/families-following/turn-sms-notifications-on-off) · [How do I message my club or coach?](/families/families-following/message-your-club-or-coach) · [What happens when the club closes for a holiday?](/families/families-following/holiday-closures-and-schedule)