> ## Documentation Index
> Fetch the complete documentation index at: https://docs.uplifter.app/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I see an athlete's family in the coach portal?

> Open Families in the coach portal to find an athlete's family, read the family tree, and open a profile or message a guardian.

<Note>
  **Must know**

  * **Where it is.** **Families** is in the coach sidebar on a tablet or computer, and under **More** on a phone.
  * **Two ways in.** Search by family, guardian or athlete name, or tap an athlete's family name on the **Athletes** list.
  * **Look, then act.** From a person you can open an athlete's profile or message a guardian in a private chat. You can't create a family or change someone else's.
  * **Finances need permission.** A family's finances show only to staff with **View Financials**.
</Note>

**Whose families you see.** Every family with an athlete at your club, not only the athletes you coach. You need no extra family permission.

<Steps>
  <Step title="Open Families">
    On a tablet or computer, select **Families** in the sidebar. On a phone, tap **More**, then **Families**. The page opens headed **Families**.
  </Step>

  <Step title="Find the family">
    Type in **Search families, guardians, or athletes...**, or tap **Filters**. On a computer the list is a table with **Family**, **Guardians**, **Athletes**, **Requirements**, **Invites** and **Created**. On a phone or tablet each family is a card. Switch with **Table** and **Cards**. Select a family to open it.
  </Step>

  <Step title="Or start from an athlete">
    On the **Athletes** list, or on an athlete's profile, tap the family name under the athlete. "Family not set up" means the athlete has no family yet.
  </Step>

  <Step title="Read the family tree">
    The **Family tree** card counts the people and athletes. Switch between **Tree** (a diagram) and **People** (a list). On a phone it starts in **People**. Tap **Families** at the top to go back.
  </Step>

  <Step title="Open a person">
    Tap anyone to see their role, access and relationships. For an athlete you coach, tap **View athlete profile**. If the person has a login, a **Club conversation** box appears. For a guardian at your club it offers **Message \[name]**, which starts or continues a private chat in **Chat**. For anyone else it reads "Contact options are unavailable for this person at your active club."
  </Step>
</Steps>

**Filters.** They apply as you pick.

| Filter | Options |
| - | - |
| **Guardians** | **All families**, **Has a guardian**, **No guardian on file** |
| **Athlete status** | **Active**, **Inactive**, **Trial**, **Graduated** (one or more) |
| **Needs attention** | **Open requirements**, **Pending invitations** |

**What you can't do here.** You can't create a family or change one you aren't part of. Families manage their own members. A family with no athlete at your club reads "This family isn't available".

**Related:** [What is the coach portal?](/coaches/coach-your-day/what-is-the-coach-portal) · [How do I find an athlete in the coach portal?](/coaches/coach-athletes-evaluations/find-athlete-coach-portal) · [How do I start a chat with a family?](/coaches/coach-messaging/coach-chat-start-conversation) · [How do I message a family member from the Families page?](/coaches/coach-messaging/coach-chat-message-from-families-page)