> ## Documentation Index
> Fetch the complete documentation index at: https://docs.uplifter.app/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I report an incident from the coach portal?

> File an injury, illness, behavior, facility or near-miss report from a class page or an athlete's profile in the coach portal.

<Note>
  **Must know**

  * **Your club must have it on.** On a class page, **Report incident** shows only when your club has **Incident Reporting** turned on. An athlete's profile always shows the button, but a report only goes through when the feature is on.
  * **You need a permission.** Filing needs the **Create Incidents** permission, which the Coach role doesn't include by default.
  * **It's timed when you submit.** The report is stamped with the time you tap **Submit report**. There is no field for when it happened.
</Note>

**Before you start.** Check with an admin that your club has **Incident Reporting** on and your role has **Create Incidents** ("File and edit incident reports"). The button shows even without the permission.

<Steps>
  <Step title="Open Report incident">
    On a class page, tap **Report incident** in the header (**Incident** on a phone). On an athlete's profile, tap **Report incident** at the top, and that athlete is already picked. The **Report an incident** dialog shows who it's **Submitted to**: your club, plus the program when you start from a class.
  </Step>

  <Step title="Pick the athletes involved">
    Optional. Tap a name to add or remove it. Each athlete you pick shows their **Allergies**, **Conditions**, **Medications**, **Dietary** and **Emergency** contact in the dialog while you write.
  </Step>

  <Step title="Fill in the details">
    **Category** starts on Injury / Medical and **Severity** on Minor, so change them if they don't fit. **Location** starts with the class's facility name (if it has one) and is blank from a profile. A **Zone** list also appears when the class is booked into specific spaces.
  </Step>

  <Step title="Describe what happened">
    **What happened?** is required. The footer reads "Describe what happened" until you fill it in. If you file after class, write when it happened here, since the report is stamped with the time you submit.
  </Step>

  <Step title="Submit report">
    Tap **Submit report**. You'll see "Incident reported". The report is titled for you from the category and the athletes' first names, and filed as **Open** for your club's staff.
  </Step>
</Steps>

| Field | Choices |
| - | - |
| Category | Behavior / Conduct, Facility / Equipment, Illness, Injury / Medical, Near Miss, Other |
| Severity | Minor, Moderate, Severe, Critical |

**If your report is refused.** The dialog stays open with what you wrote. "Forbidden" means your role doesn't have **Create Incidents**, so ask an admin to grant it. A message that the feature isn't available on your current plan means your club doesn't have **Incident Reporting** on.

**Related:** [How do I file an incident report?](/club/staff-operations/file-an-incident-report) · [How do I check an athlete's medical info and allergies?](/coaches/coach-athletes-evaluations/check-athlete-medical-allergies) · [What's on an athlete's profile in the coach portal?](/coaches/coach-athletes-evaluations/athlete-profile-coach)