> ## Documentation Index
> Fetch the complete documentation index at: https://docs.uplifter.app/llms.txt
> Use this file to discover all available pages before exploring further.

# What happens when my subscription payment fails?

> The 30-day grace period, past-due status, and reminder emails that follow a failed charge.

<Note>
  **Must know**

  * If **all** your cards fail, your club enters a **30-day grace period** and your subscription goes **past due** — it is **not** deactivated yet.
  * Warning emails go to all admins at **30, 7, and 1 day** before deactivation (each sent once).
  * Add or fix a card and pay the outstanding invoice to clear the grace period and return to active.
</Note>

When a subscription charge doesn't go through, Uplifter tries each of your cards in turn (expired cards are skipped). Only if every card fails does the invoice get marked **Failed** — and even then, your club keeps running for now.

**What happens next:**

* Your subscription status becomes **past due**, and a 30-day grace period begins.
* The failed invoice waits for a working card — adding or updating one triggers the retry that clears it. Uplifter doesn't keep re-charging the failed invoice on its own.
* Reminder emails go to all admins at the 30-, 7-, and 1-day marks before the deactivation date, so you have plenty of notice.
* Your club, marketing site, and services stay online the entire time.

**How to fix it:**

<Steps>
  <Step title="Add or update a working card">
    On the **Payment Methods** card, add a valid card and set it as your default.
  </Step>

  <Step title="Let the retry clear the balance">
    Once a good card is on file, the outstanding invoice is retried and paid. That clears the grace period and returns your subscription to active.
  </Step>
</Steps>

Act before the grace period runs out. If it expires without a successful payment, your club is deactivated for non-payment — a separate, but still reversible, step.

**Related:** [How do I add, remove, or set a default payment card?](/club/your-subscription/how-do-i-manage-my-payment-methods) · [What happens when my club is deactivated for non-payment?](/club/your-subscription/what-happens-when-my-club-is-deactivated) · [How do I view my subscription billing history?](/club/your-subscription/how-do-i-view-my-billing-history)