> ## Documentation Index
> Fetch the complete documentation index at: https://docs.uplifter.app/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I change what my website's Contact and Facilities pages show?

> Your Contact and Facilities pages show what is saved in your club settings, so change the email, phone, address and facilities there, and answer contact form messages in Chat.

<Note>
  **Must know**

  * **No website contact settings.** The Contact page email comes from **Settings > Organization > Overview** and its phone from your default facility.
  * **Empty means hidden.** No email hides the contact form. No email, phone or address hides the whole Contact page and its menu link, even with the page switched on.
  * **Messages land in Chat.** Contact form messages go to **Communication > Chat**, and a copy goes to your club's contact email. Answer from Chat so the visitor gets your reply.
  * **Facilities starts off.** The Facilities page is off by default and lists only active facilities, default first.
</Note>

**Where the content comes from.** Neither page has its own editor. Clearing a value removes it from the page.

| On the Contact page | Comes from | Change it at |
| - | - | - |
| Email | Your club's **Email** | **Settings > Organization > Overview** |
| Phone | The **Phone** on your default facility, if it is **Active** | **Settings > Organization > Facilities** |
| Location and map | Your club's address, or the default facility's if yours has no street or city | Either place |

## The Contact page

<Steps>
  <Step title="Check the page is on">
    Go to **Settings > Website > Pages**. **Contact** is on by default, and its card links to **Organization Overview**. If you switch it on, click **Save Changes**.
  </Step>

  <Step title="Set the email and address">
    On **Settings > Organization > Overview**, click **Edit**, fill in **Email** and the address fields, then click **Save**.
  </Step>

  <Step title="Set the phone">
    On **Settings > Organization > Facilities**, open the facility marked **Default**, click **Edit**, fill in **Phone**, then click **Save Changes**. The phone number on Overview is not used.
  </Step>
</Steps>

**When parts hide.** With no email, the **Email** tile and the **Send us a Message** form disappear.

## Contact form messages

**Where they go.** Each message becomes a **Web & Email** conversation in **Communication > Chat**, or joins and reopens the sender's earlier one.

**The emails.** Your contact email gets a copy, **Contact form message received**. The visitor gets an automatic acknowledgement, **Website contact form received**. Replies to it reach your contact email, not Chat. If your email is removed while a form is open, that message still reaches Chat, with no emails.

**Answer from Chat.** Reply in the conversation. In a **Web & Email** conversation the visitor gets your reply by email (the **Chat message notification** rule must be on), and their emailed reply comes back to the same conversation. If the message joined a family's earlier text or portal conversation, your reply goes out that way instead. Replying to the copy from your own mailbox does not reach the visitor.

**Reword or switch off.** On **Settings > Communication > Notifications**, open the **System Rules** tab and either email's row menu: **Edit** to reword it (then **Save wording**), or **Disable**. Messages still reach Chat. See [Edit or turn off a built-in notification](/club/communications/how-do-i-edit-or-turn-off-a-built-in-notification).

## The Facilities page

**Turn it on.** On **Settings > Website > Pages**, switch **Facilities** on and click **Save Changes**.

**What visitors see.** **Our Facilities** lists only facilities whose **Status** is **Active**: your default first, marked **Primary Location**, then by name. Each shows:

* Its address and a map, or **Map unavailable** when the address has no map location yet.
* Its own phone, email and description, if filled in.
* **Hours** grouped by day, like Mon - Fri, when you have set hours, with **Closed** on the days without any.
* **View Programs**, only when programs at that facility show on your Programs page right now.

With no active facilities, visitors see **No Facilities Available**.

**Where to change it.** Open the facility on **Settings > Organization > Facilities**: **Edit** for its details, **Edit hours** on its **Overview** tab for hours. Its **Address Visibility** checkboxes do not hide the address here.

**Related:** [How do I choose which pages appear on my website?](/club/website-store/choose-which-pages-show) · [How do I update my club's contact info and time zone?](/club/get-set-up/update-contact-address-timezone) · [How do I set up a facility?](/club/staff-operations/set-up-a-facility) · [How do I chat one-on-one with a family?](/club/communications/how-do-i-chat-one-on-one-with-a-family)