> ## Documentation Index
> Fetch the complete documentation index at: https://docs.uplifter.app/llms.txt
> Use this file to discover all available pages before exploring further.

# What happens when I set a waitlisted athlete active from their profile?

> Set Active on a waitlisted enrollment asks you to choose between promoting and billing the family, or seating the athlete now without billing.

<Note>
  **Must know**

  * **You always choose.** Set Active on a waitlisted enrollment asks: **Promote and bill**, or **Activate without billing**. Nothing is preselected.
  * **Promote and bill charges like a Waitlist tab promotion,** including a required membership even on a program with no tuition of its own.
  * **Activate without billing raises no invoice.** If the spot was already offered and invoiced, that invoice stays owed and the 24-hour payment deadline no longer cancels the spot.
  * **Some enrollments only get Activate without billing:** rate-card programs, athletes queued for single sessions, programs with the waitlist off, and families already holding an unpaid offer.
</Note>

**What Set Active does.** On a waitlisted enrollment, **Set Active** does not make the athlete active straight away. It asks how they come off the waitlist.

<Steps>
  <Step title="Open the athlete's Programs tab">
    Go to **Athletes > Directory**, open the athlete's profile, and go to the **Programs** tab.
  </Step>

  <Step title="Choose Set Active">
    Under **Program enrollments**, open the actions menu (the three dots) on the waitlisted row and choose **Set Active**.
  </Step>

  <Step title="Pick an outcome">
    The dialog "Set \[athlete] active in \[program]?" reads: "This athlete is on the waitlist. Choose whether to promote them the normal way, which bills the family, or seat them now without billing." Pick a card and click **Continue**, which stays disabled until you pick, even when only one card shows. **Go back** changes nothing.
  </Step>
</Steps>

| Choice | What it does |
| - | - |
| **Promote and bill** | The same promotion the Waitlist tab runs: the family is offered the spot and billed for it. On a program with no tuition of its own, anything the enrollment requires, such as a membership, is still billed. |
| **Activate without billing** | The athlete is seated now. Nothing is charged and no invoice is raised. |

**Same rules as the Waitlist tab.** Promote and bill charges only what is still owed (a program fee paid when the family joined the waitlist is not charged again) and ignores the program's capacity and the **Automatic Promotion** setting. The dialog shows no amount: see [What is a family charged when promoted off a waitlist?](/club/waitlists/what-is-a-family-charged-when-promoted-off-a-waitlist)

**When only Activate without billing is offered.** The dialog names the reason and adds: "The only remaining option is to seat them now without billing." Reasons include:

* The program bills from the rate card.
* The waitlist is turned off for the program.
* The program no longer sells whole-program enrollment.
* The athlete is queued for individual sessions.
* The family has already been offered the spot and has an unpaid invoice for it.

**If the spot was already offered.** On a **Waitlist Payment Pending** enrollment, Activate without billing seats the athlete with no new charge: the invoice already sent stays open and owed, and the payment deadline no longer cancels the spot.

**What you see after.**

| Message | What it means |
| - | - |
| **Enrollment active** | The athlete is seated. |
| **Spot offered - waiting on payment** | The spot is reserved, but payment has not gone through yet. |
| **Athlete promoted, but their saved card could not be charged. They have 24 hours to resolve payment.** | The athlete is promoted, but the card was not charged. The reason shows underneath. |

The athlete's **Activity** tab records an unbilled activation, noting any invoice still owed.

**The other way to promote.** The **Promote** button on the program's **Waitlist** tab runs the same promotion as Promote and bill.

**Related:** [How do I manually promote an athlete off the waitlist?](/club/waitlists/how-do-i-manually-promote-an-athlete-off-the-waitlist) · [What is a family charged when promoted off a waitlist?](/club/waitlists/what-is-a-family-charged-when-promoted-off-a-waitlist) · [What happens when a promoted athlete's payment fails?](/club/waitlists/what-happens-when-a-promoted-athletes-payment-fails) · [How do I pause, cancel, or remove an enrollment?](/club/athletes-families/how-do-i-manage-program-enrollments)