> ## Documentation Index
> Fetch the complete documentation index at: https://docs.uplifter.app/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I reorder or remove athletes on a waitlist?

> Use the Move up, Move down and Remove buttons on a program's Waitlist tab to change who is next in line or take someone off the waitlist.

<Note>
  **Must know**

  * **Only the numbered line moves.** Rows showing a number or **Spot available** move one place per click.
  * **A move changes who is offered the next spot.** Automatic promotion takes whoever is first in line. The **Joined** date never changes.
  * **Remove doesn't refund a fee paid at join by itself.** It opens the **Cancel enrollment?** dialog.
  * **Access.** Moving and removing need the **Edit Athletes** permission, on a plan that includes **Waitlists**.
</Note>

**Where to find it.** Go to **Registrations > Programs**, open a program, and click the **Waitlist** tab. The **#** column of the **Program waitlist** shows each athlete's place:

| Place | Meaning | Can move |
| - | - | - |
| **#1**, **#2** and so on | Waiting in line | Yes |
| **Spot available** | At the front of the line while seats are open | Yes |
| **Spot offered** | Offered the spot, inside their payment window | No |
| **By session** | Waiting for specific sessions, on the session waitlists below | No |

<Steps>
  <Step title="Move an athlete up or down">
    On a movable row, click the up arrow (**Move up**) or down arrow (**Move down**). Each click swaps the athlete with the one directly above or below. The first row in line can't move up, and the last can't move down.
  </Step>

  <Step title="Remove an athlete">
    Click **Remove**, read the dialog, then click **Cancel enrollment**, or **Keep enrollment** to back out.
  </Step>
</Steps>

**What a move changes.** It changes the place the family sees and who is offered the next spot. Each move is recorded on the athlete's **Activity** tab, for example "Enrollment in \[program] moved from #3 to #2 on the waitlist". If a move fails, a message says why (or "Failed to move the athlete") and the list reloads. A family who leaves and rejoins goes to the back of the line.

**What the Remove dialog tells you.** It warns when the family holds an open offer: "This family has an open offer for a seat; removing them withdraws it." Staff with **View Financials** also see any fee paid at join, which removing does not refund: refund the invoice from Financials. When there's a payment left to refund, staff with **Edit Financials** also see **Also refund this enrollment**.

**What removal triggers.** Removing a **Spot offered** athlete frees their seat, and automatic promotion runs if it's on. Removing someone who is only waiting frees no seat, so no one is promoted.

**Session waitlists.** [Session waitlists](/club/waitlists/how-do-i-promote-someone-from-a-session-waitlist) have no move arrows. Their **Remove** asks "Remove from the session waitlist?" (**Keep waiting** or **Remove**). The family isn't charged and can join again.

**Keep it current.** Places shift as families cancel, pay or get promoted. **Refresh** re-reads the line, and it also re-reads when you come back to this browser tab or window with the Waitlist tab open.

**What families see.** With the program's **Show Families Their Place in Line** switch on (the default), the family portal shows **Waitlisted** with **#3 in line** or **Spot available**. With it off, families see just **Waitlisted**. The **Program waitlist** header says which: "Families see their place in line" or "Families see Waitlisted only". The switch is in the program's [Waitlist settings](/club/waitlists/how-do-i-turn-on-a-waitlist-for-a-program).

**Related:** [How do I see who's on a program's waitlist?](/club/waitlists/how-do-i-see-whos-on-a-programs-waitlist) · [How do I turn on a waitlist for a program?](/club/waitlists/how-do-i-turn-on-a-waitlist-for-a-program) · [Are waitlist promotion charges refunded if I cancel?](/club/waitlists/are-waitlist-promotion-charges-refunded-if-i-cancel) · [How do I promote someone from a session waitlist?](/club/waitlists/how-do-i-promote-someone-from-a-session-waitlist)