> ## Documentation Index
> Fetch the complete documentation index at: https://docs.uplifter.app/llms.txt
> Use this file to discover all available pages before exploring further.

# What do the tax and service-fee lines on a refund mean?

> How to read the refund preview breakdown: selected subtotal, tax, and service fee returned to the customer.

<Note>
  **Must know**

  * **Tax** is refunded proportionally, at the rate captured when the customer originally paid.
  * Any **service fee** the customer paid is returned in the same proportion.
  * These amounts are what the **customer** gets back — separate from the processing fee your club absorbs.
</Note>

The refund preview breaks the **Refund total** into parts so you can see exactly what returns to the customer. It appears on the **Review refund** step, above the total.

**Selected subtotal.** The pre-tax price of the line items you chose to refund. Refund the whole invoice and this equals the original subtotal; refund part of it and this is just the portion you selected.

**Sales tax.** Tax is returned in proportion to the subtotal you're refunding, using the tax rate that applied at the time of purchase — not today's rate. A full refund returns the exact tax the customer paid; a partial refund returns the matching slice. Clubs with multiple tax lines see each one listed with its rate (for example, a provincial and a federal line).

**Service fee.** If the customer paid a service fee at checkout, the matching share of it is returned too and shown on its own line. If no service fee was charged, this line doesn't appear.

**Refund total.** The sum of those parts — the amount the customer receives back.

**Not shown here: the processing fee.** The payment processing fee your club absorbs on a refund is a separate cost to your club. It is *not* part of the customer's refund total. See the related article on why a refund costs your club more.

**Related:** [Why does a refund cost more than the amount refunded?](/club/refunds-cancellations/why-refund-costs-club-more) · [How do I refund a paid invoice?](/club/refunds-cancellations/how-do-i-refund-a-paid-invoice) · [Which purchases can I refund?](/club/refunds-cancellations/which-purchases-can-i-refund)