> ## Documentation Index
> Fetch the complete documentation index at: https://docs.uplifter.app/llms.txt
> Use this file to discover all available pages before exploring further.

# What happens when a refund is queued for review?

> Over-cap refunds are parked for internal review before any money moves.

<Note>
  **Must know**

  * When a refund is queued for review, the line items are **not cancelled yet** and no money has moved.
  * Only **Uplifter support** can approve or reject a queued refund — approval overrides the daily cap.
  * No new refunds can be issued for your club **until the review is resolved**.
</Note>

If a refund would push your club past the **\$1,000 daily refund limit**, it isn't rejected — it's parked for a quick internal review instead. You'll see a **Refund queued for internal review** confirmation in the dialog.

**Nothing changes yet.** The message spells this out: the line items have *not* been cancelled, no refund has been sent, and the enrollment or order stays active. The invoice shows a review indicator so you know a decision is pending.

**Who decides.** Only Uplifter support can act on a queued refund. Approving it processes the refund exactly as if you'd submitted it normally — approval is the deliberate override of the daily cap. Rejecting it closes the request without cancelling anything.

**What you can do meanwhile.** While the review is open you can't start any other refunds for your club, so it's worth resolving quickly. If it's time-sensitive, reach out to **[support@uplifterinc.com](mailto:support@uplifterinc.com)** with the invoice reference.

Once the review clears, the invoice updates on its own and normal refunding resumes.

**Related:** [What is the \$1,000 daily refund limit?](/club/refunds-cancellations/daily-refund-limit) · [What happens after I issue a refund?](/club/refunds-cancellations/what-happens-after-i-issue-a-refund) · [How do I refund a paid invoice?](/club/refunds-cancellations/how-do-i-refund-a-paid-invoice)