> ## Documentation Index
> Fetch the complete documentation index at: https://docs.uplifter.app/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I give a family a pass at no charge?

> Use Issue pass on a pass's Family holdings tab to give a family the pass for free, with no invoice, payment or renewal.

<Note>
  **Must know**

  * **Where it is.** Open the pass, go to **Family holdings** and click **Issue pass**. Choose the **Family**, a **Start date** and an optional **End date**.
  * **It's free.** No invoice, payment or automatic renewal is created. It adds a separate holding with the pass's full credits.
  * **Who can do it.** You need the **Edit Training** and **View Families** permissions, and the pass must be **Active**. Restore an archived pass first.
  * **Passes is a plan feature.** If **Settings > Registration** has no **Passes**, it isn't on your club's plan. Contact Uplifter support.
</Note>

**When to use it.** To give a coach's or staff member's family a free pass, replace a pass without charging again, or hand out a pass you don't sell online. It works whether or not **Available for purchase online** is on. To charge instead, add a pass line to a manual invoice.

<Steps>
  <Step title="Open the pass">
    Go to **Settings > Registration > Passes** and click the pass's row or card (or its actions menu > **Manage**).
  </Step>

  <Step title="Click Issue pass">
    Switch to the **Family holdings** tab and click **Issue pass**.
  </Step>

  <Step title="Fill in Issue a Family pass">
    Search for the **Family**. **Start date** defaults to today. Leave **End date (optional)** on **No end date**, or pick one. The dialog shows the result: "Creates a separate holding with \[N] credits." or "Creates a separate unlimited holding."
  </Step>

  <Step title="Confirm">
    Click **Issue pass**. You see "Family pass issued" and the holding appears on **Family holdings**.
  </Step>
</Steps>

**What it creates.** A new holding with the pass's full credits or unlimited use. Nothing is billed, so its row has no **Original payer**, and **My Organization > Activity log** records who issued it. It never stops the family buying the same pass online later.

**How the end date works.** With no end date, the holding doesn't expire. With one, it expires once that date passes and drops off **Family holdings**. It never renews. An end before the start is refused: "End date must be on or after the start date."

**Can I top up an existing holding?** No. Each issue creates a new, separate holding with full credits, and you can't issue to several families at once.

**Related:** [How do I see who holds a pass and their credits?](/club/passes/see-who-holds-a-pass) · [What is a pass and which athletes does it cover?](/club/passes/what-is-a-pass) · [What happens when a pass expires?](/club/passes/what-happens-when-a-pass-expires) · [How do I create a pass?](/club/passes/how-to-create-a-pass)