> ## Documentation Index
> Fetch the complete documentation index at: https://docs.uplifter.app/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I find overdue or lapsing members?

> Where overdue and lapsing members surface across the dashboard so you can follow up.

<Note>
  **Must know**

  * **Overdue** and **Lapsing** counts show as badges on the **Memberships** list, and each membership's member list can be filtered by them under the **Payment** filter.
  * Overdue and lapsing athletes show a colored dot in the **Memberships** column of the athlete directory (red for overdue, orange for lapsing).
  * There are no separate overdue/lapsing pages — these signals live right where you already work.
</Note>

You don't need to hunt for members whose payments are slipping — Uplifter surfaces them in a few places you already visit.

**On the Memberships list.** Each membership row shows count badges when it has members needing attention — for example "2 overdue" or "1 lapsing" — so you can see at a glance which memberships have a problem before opening anything.

**On a membership's member list.** Open a membership and use the **Payment** filter to show only **Overdue** or **Lapsing** members. (There's a separate **Status** filter for Active / Completed / Lapsed — note *Lapsed*, a membership status, is different from the *Lapsing* payment flag.) Each member also carries a payment-status badge, so you can work straight down the list and open anyone's panel to follow up. The same filters are available on an individual billing period's member list.

**In the athlete directory and profile.** In the athlete directory, an athlete with a payment problem shows a colored dot in the **Memberships** column — red for an overdue payment, orange for a lapsing membership — so the signal reaches you even when you're working athlete-first. Open the athlete's profile and each membership row shows its payment-status badge (Paid, Overdue, Lapsing, or Pending).

<Steps>
  <Step title="Scan the Memberships list">
    Look for the overdue/lapsing count badges on each row.
  </Step>

  <Step title="Open the membership and filter">
    Use the **Payment** filter to show **Overdue** or **Lapsing** members, then click **Manage** on anyone's row to act.
  </Step>
</Steps>

"Overdue" means a payment has failed — it may still be retrying, or the retries may already be exhausted and the membership lapsed. "Lapsing" means the membership is flagged not to renew — someone cancelled it at period end, or its recurring charge was cancelled — regardless of the end date. From a member's panel you can pause or resume billing, adjust the member, or cancel. A failed payment recovers on its own once the family updates their card and the next charge succeeds — there's no manual "charge now" button.

**Related:** [What happens when a membership payment fails?](/club/memberships/what-happens-when-a-membership-payment-fails) · [How do I change a member's price, dates, or pause billing?](/club/memberships/how-do-i-adjust-a-members-billing) · [What is a membership coverage gap?](/club/memberships/what-is-a-membership-coverage-gap)