> ## Documentation Index
> Fetch the complete documentation index at: https://docs.uplifter.app/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I lock a gift card, resend its claim email, or fix the recipient?

> The lifecycle actions on a card's detail panel — Lock, Unlock, Resend, and Fix recipient — and what each one does to the claim link.

<Note>
  **Must know**

  * Gift Cards are available on plans that include **Gift Cards** — if you don't see them in your dashboard, ask your Uplifter contact.
  * **Resend** and **Fix recipient** appear only while a card is still **Pending** (not yet claimed).
  * Both resending and fixing the recipient issue a **new claim link**, so the previously emailed link stops working.
  * There's no way to delete an issued card or edit its balance from the dashboard. **Lock** is the tool for taking a card out of circulation. These actions need the Financials **edit** permission.
</Note>

Open the card from **Financials > Gift Cards** or from a guardian's **Gift Cards** tab. The buttons sit at the top of the detail panel, under the card face.

## Lock and Unlock

**Lock** asks you to confirm: "A locked card can't be redeemed at checkout until you unlock it. Its balance is preserved." You can add an optional **Reason** (for example, suspected fraud or a disputed purchase), which then shows on the detail panel under **Locked**.

**Unlock** restores the card — "The card becomes usable again at checkout." A card that was never claimed goes back to **Pending** rather than **Active**. Both actions are recorded in the card's Activity list.

## Resend the claim email

**Resend** re-mails the claim link and confirms with "Claim link re-sent to \[email]". It issues a fresh link, so any older email for that card stops working. A resend leaves no Activity entry — nothing about the balance or recipient changed.

Because the button only shows while a card is Pending, there's nothing to resend once a card has been claimed. If a send fails, the toast reads "Couldn't resend the claim link" — try again.

## Fix a mistyped recipient

**Fix recipient** opens **Change the recipient**: "Send this gift card to a different email. The original email link will stop working." Enter the corrected email (name optional) and click **Update recipient**. If the new email already has an account, the card attaches immediately and flips to **Active** instead of Pending. This posts a **Recipient updated** entry in the card's history.

A claimed card can't be reassigned — "This gift card has already been claimed and can no longer be reassigned." From there, the holder can transfer it themselves if the card is transferable.

**Related:** [How do I see gift-card balances and reconcile my outstanding liability?](/club/gift-cards/reconcile-gift-card-balances) · [How do I issue a gift card directly to a family?](/club/gift-cards/issue-a-gift-card-to-a-family) · [What are gift cards in Uplifter, and what can a family spend one on?](/club/gift-cards/gift-cards-overview)