> ## Documentation Index
> Fetch the complete documentation index at: https://docs.uplifter.app/llms.txt
> Use this file to discover all available pages before exploring further.

# What happens when I delete a gift card design that has already been issued?

> Delete removes an unused design outright, but a design with any issued card is deactivated and kept for history — plus the softer alternatives.

<Note>
  **Must know**

  * Gift Cards are available on plans that include **Gift Cards** — if you don't see them in your dashboard, ask your Uplifter contact.
  * The confirm reads: "If this gift card has already been issued, it will be deactivated (kept for history) instead of deleted. This can't be undone."
  * Cards already in families' hands are **untouched** — they keep the name, image, and restrictions snapshotted at issue time, keep their balance, and stay spendable at checkout.
  * Deleting or deactivating a design does **not** reduce your outstanding gift-card liability. That only moves as families redeem their cards. Delete needs the Financials **edit** permission.
</Note>

Delete lives in each design's **···** menu on **Store > Gift Cards** (both the card view and the table view).

## The two outcomes

* **Nothing was ever issued from it** — the design is permanently deleted, along with its item pins, and the toast says "Gift card deleted".
* **At least one card was issued from it** — the design is only deactivated. The toast says "Gift card deactivated — it has already been issued, so its history is kept." It stays in the catalog, greyed out, with its **Active** switch off.

Either way, deactivating or deleting removes the design from your website, from the point-of-sale register, and from the **Issue gift card** picker, which lists Active designs only.

## Softer alternatives

You usually don't need Delete at all:

* Turn **Available online** off to stop selling it on your website while staff can still issue it or sell it at the register.
* Turn **Active** off to hide it everywhere, including from staff, without removing it. You can switch it back on at any time.

Both are single switches on the design — available from the catalog card, the table row, or inside the edit dialog — so a seasonal card can simply be parked between seasons.

If you need to stop one specific card in a family's hands rather than a whole design, lock that card instead.

**Related:** [How do I create and design a gift card to sell?](/club/gift-cards/create-a-gift-card) · [How do I lock a gift card, resend its claim email, or fix the recipient?](/club/gift-cards/lock-resend-or-change-recipient) · [How do I see gift-card balances and reconcile my outstanding liability?](/club/gift-cards/reconcile-gift-card-balances)