> ## Documentation Index
> Fetch the complete documentation index at: https://docs.uplifter.app/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I contact Uplifter support?

> Reach Uplifter's team from the admin dashboard or by email, and know when a family or coach should contact their club instead.

<Note>
  **Must know**

  * **From the admin dashboard,** select **Support** at the bottom of the left sidebar. It opens Uplifter's contact page.
  * **By email,** write to [support@uplifterinc.com](mailto:support@uplifterinc.com), the support address the product itself shows.
  * **Families and coaches contact their club,** not Uplifter. Your club's staff reach Uplifter for them when they need to.
</Note>

**Where to find it.** In the admin dashboard, **Support** sits at the bottom of the left sidebar, just above **Feedback**. It opens Uplifter's contact page.

<Steps>
  <Step title="Open Support">
    Select **Support** at the bottom of the left sidebar.
  </Step>

  <Step title="Say what you need">
    Name your club, what you were doing, and the exact message you see. A screenshot helps.
  </Step>
</Steps>

**During setup.** While you're still in the setup screens, the dashboard sidebar isn't shown. Use the **contact support** link on the **Welcome to Uplifter!** page you see right after signup, or email [support@uplifterinc.com](mailto:support@uplifterinc.com).

**Live chat.** If your plan includes **Live Support**, a chat with Uplifter's team is also available inside the admin dashboard. **Settings > Organization > Features** shows whether your club has it.

**Ideas, not problems?** To suggest a feature or vote on one, use **Feedback** instead. See [How do I suggest a feature for Uplifter?](/club/get-set-up/suggest-a-feature).

**Related:** [What if I get stuck while setting up my club?](/self-onboarding/stuck-during-setup) · [Why can't I get into my club dashboard?](/club/get-set-up/cant-sign-in-to-dashboard) · [How do I see which features are on for my club?](/club/get-set-up/see-which-features-are-on)