> ## Documentation Index
> Fetch the complete documentation index at: https://docs.uplifter.app/llms.txt
> Use this file to discover all available pages before exploring further.

# What counts toward my email and SMS usage?

> Included allowances, overage rates, unlimited plans, and where to watch your email and SMS usage.

<Note>
  **Must know**

  * Email and SMS are each metered per billing period against an included allowance, and anything beyond it is tracked against your plan's per-message overage rate.
  * There's no dedicated "unlimited" indicator on the usage pages. On the **SMS Messaging** page, a plan with a **zero included allowance** just shows your raw count against zero (for example, "40 / 0 used") rather than a no-cap label; the **Email Communications** page instead drops the "of N included" line and shows plain "this month."
  * SMS usage counts **per message sent**, not per segment — a long text that splits into several segments still counts as one message toward your allowance.
</Note>

Both email and SMS run on the same idea: your plan includes a monthly allowance, and messages beyond it are tracked against an overage rate. Campaigns and the automated notifications your rules fire count toward it, and text-channel chat messages count toward your SMS total.

**Where to watch it.** In **Settings**, open the **Billing & Usage** section and click **Email Usage** or **SMS Usage**:

* **Email Communications** shows Emails Sent (of your included total this month), plus open and click rates and your campaign count.
* **SMS Messaging** shows Messages Sent, Delivery Rate, an Estimated Cost, and Plan Usage — how many of your included messages you've used and when the period renews. While you're under your allowance, Estimated Cost reads "Within plan limits"; once you go over, it switches to your overage message count and the total cost of those overages.

**A few specifics worth knowing:**

* **A zero included allowance has no "unlimited" badge.** On the **SMS Messaging** page the Plan Usage footer simply reads "\[messages sent] / 0 used" — so 40 sent texts show as "40 / 0 used," not "0 / 0." The **Email Communications** page similarly omits the "of N included" denominator. Either way, read it as "not metered against a set number" rather than an unlimited badge.
* **SMS usage counts one per message, not per segment.** A text that splits into multiple segments (long copy, or special characters) still counts as a single message against your allowance — segment count is tracked separately, for internal cost and reporting visibility only.
* **Opening the SMS page refreshes each message's delivery status** from the carrier, so a message's Status is current. (The summary tiles — Messages Sent and Delivery Rate — update from carrier callbacks rather than this on-open refresh, so they can lag slightly.)

If you're routinely bumping up against your limit, reach out to your Uplifter contact to review your plan.

**Related:** [What are SMS campaigns?](/club/communications/what-are-sms-campaigns) · [What are email campaigns?](/club/communications/what-are-email-campaigns) · [What are the chat channels, and what are their limits?](/club/communications/what-are-the-chat-channels-and-their-limits)