> ## Documentation Index
> Fetch the complete documentation index at: https://docs.uplifter.app/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I edit or turn off a built-in notification?

> Switch a built-in notification on or off, reword it, restore the original wording, and copy your staff on it.

<Note>
  **Must know**

  * **Every built-in rule can be switched on or off** from its row menu, and its wording can be edited and reset to default.
  * **Some things stay fixed.** You can't change a built-in rule's trigger, timing, delivery method or recipients, and you can't delete it.
  * **One audience setting is yours.** **Also notify our staff** is the only audience setting you can change on a built-in rule.
</Note>

**Where to find it.** Go to **Settings > Communication > Notifications** and open the **System Rules** tab (your own automations are on **Organization Rules**). Find the rule and open its row menu: it offers **Edit**, **Send Test** and **Disable** (or **Enable**). There is no **Delete** on a built-in rule.

**Switch it on or off.** Choose **Disable** or **Enable**. A message confirms "Rule disabled successfully" or "Rule enabled successfully", and the **Status** column changes to **Inactive** or **Active**.

**Reword it or copy your staff.** Both happen in the same editor and are saved together.

<Steps>
  <Step title="Reword it">
    Choose **Edit** from the row menu. The editor opens on the **Content** step, with a **Built-in** badge beside the rule's name. Change the **Email subject** and **Email body**, then choose **Preview** to see it with example details.
  </Step>

  <Step title="Copy your staff (optional)">
    Choose **Back** to reach the **Audience** step and tick **Also notify our staff**: "Sends every staff member a copy whenever this fires. The family still receives it." Everything else there is read-only, including the recipient list, so you can't remove one family from a built-in rule.
  </Step>

  <Step title="Save">
    Choose **Next** until you reach **Review**, then **Save changes**. The rule now shows a **Customized** badge in the list.
  </Step>
</Steps>

**Going back to the original.** Open the rule with **Edit** and choose **Reset to default** on the **Content** step. The original wording comes back straight away ("Default wording restored") and the **Customized** badge clears, so there is nothing to save.

**Who receives it.** The **Recipients** column shows who each built-in rule reaches. **Negative Balance Warning**, **Payout Deposited**, **Payout Failed**, **Payout Scheduled**, **Refund Reversed** and **Refund Failed** go to admins only, and the column reads **Admins**. You can't send these to anyone else: here, **Also notify our staff** still reaches only admins.

**Rules that start switched off.** Some built-in rules, such as **Program Start** and **Attendance Missed**, start as **Inactive** and send nothing until you choose **Enable**. [What are notification rules and reminders?](/club/communications/what-are-notification-rules-and-reminders) lists them.

**Automatic emails.** Receipts, invitations, sign-in codes and similar emails also sit on **System Rules** and switch on and off the same way. **Edit** on one opens a simpler editor: just the message, **Save wording**, and **Reset to default** once you've changed it. See [Which emails does Uplifter send automatically?](/club/communications/which-emails-does-uplifter-send-automatically).

<Warning>
  Switching off **Chat message notification** stops chat emails to families who read chat by email, but staff and coaches still get theirs. While it's off, a **Web & Email** chat message to a family fails with "Chat email notifications to families are switched off in Notifications settings."
</Warning>

**Who can do this.** Editing, switching and testing a rule need the **Send Communication** permission. Viewing the list needs **View Communication**.

**Related:** [What are notification rules and reminders?](/club/communications/what-are-notification-rules-and-reminders) · [Which emails does Uplifter send automatically?](/club/communications/which-emails-does-uplifter-send-automatically) · [How do I test a rule and check what was sent?](/club/communications/how-do-i-test-a-notification-and-check-what-was-sent) · [How do I personalize messages with merge fields?](/club/communications/how-do-i-personalize-messages-with-merge-fields)