> ## Documentation Index
> Fetch the complete documentation index at: https://docs.uplifter.app/llms.txt
> Use this file to discover all available pages before exploring further.

# How is Ask Hero usage billed, and where do I see it?

> Ask Hero usage is metered — see your spend, included allowance, remaining, and projected month-end at Settings > Billing & Usage > Hero Usage, with a low-balance banner and admin alerts.

<Note>
  **Must know**

  * See your usage at **Settings → Billing & Usage → Hero Usage**: used this month, included allowance, remaining, projected month-end, and token counts.
  * Your plan includes a monthly allowance (about **\$25** by default, set by Uplifter). By default Hero **pauses** when it's used up and you're never billed extra.
  * Usage **resets each calendar month**. Charges are the underlying AI cost plus a markup (**10%** by default); analyzing an uploaded file adds a small flat per-run charge.
  * A low-balance banner appears in the chat once you pass 90% of the pause point, and Hero shows a "paused" message when the limit is reached.
  * Your admins are emailed once per month when usage crosses the alert threshold (**80%** of the allowance by default), and again if Hero pauses at the limit.
</Note>

Ask Hero is metered — you pay for what you use, with a monthly allowance included.

## Where to look

Go to **Settings → Billing & Usage → Hero Usage**. The **Usage this month** card shows:

* **Used this month** — your spend so far this period
* **Included allowance** — what your plan covers each month
* **Remaining** — what's left before Hero pauses (or **Spend limit** and overage rows if overage is on)
* **Projected month-end** — an estimate based on your pace so far
* **Tokens** — the underlying token counts, for reference

## How charges are calculated

Each interaction costs the underlying AI provider's cost plus a markup — 10% by default, though Uplifter sets both the markup and your included allowance. When Hero analyzes an uploaded file, each analysis run adds a small flat charge on top. Everything resets at the start of each calendar month.

## When you're running low

Once you pass 90% of the point where Hero pauses, a low-balance banner appears above the chat box. If you reach the limit, Hero shows a "paused" message and stops responding until the next monthly reset — or until an admin raises the limit. By default Hero never bills you beyond the included allowance.

## Alerts to admins

Your organization's admins get an email once per month when usage crosses the alert threshold (80% of the allowance by default), and a separate email if Hero pauses at the limit.

**Related:** [How do I set a spend limit or allow Hero to bill overage?](/club/ask-hero/set-hero-spend-limit-overage) · [How is Ask Hero turned on or off for my organization?](/club/ask-hero/turn-ask-hero-on-off) · [What is Ask Hero and where do I find it?](/club/ask-hero/what-is-ask-hero)